At a Glance
- Tasks: Deliver expert training and support across the business while promoting ZEISS products.
- Company: Join ZEISS Vision Care UK, a leader in optics with a rich heritage.
- Benefits: Enjoy a competitive pension, healthcare, life insurance, and generous annual leave.
- Other info: Dynamic role with opportunities for professional growth and international travel.
- Why this job: Make a real impact in the optical industry and enhance lives with innovative products.
- Qualifications: Must be a qualified Optometrist with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Company Overview
We’re ZEISS Vision Care UK, based in Birmingham; an exciting place to work, where individuals make a real difference every day. As part of ZEISS Group we are an international leader in the field of optics, with over 46,000 employees across 50 countries around the globe. As the branded leader in lenses, we offer premium and pioneering products, innovation is at the heart of everything we do. Our brand enhances the lives and vision of millions of people around the world. In fact, 2 people every second put their trust in ZEISS lenses. We’re proud of our heritage and have been at the forefront of scientific discovery and innovation since our creation in 1846. We are a foundation; this means that we reinvest 15% of our revenue to fund research and education, supporting progress within the optical industry and across the community. If you want to enable business success and make a difference with us, ZEISS Vision Care UK is the right place for you!
Our Benefits
- 10% Employer pension contribution (providing a 4 % employee contribution).
- Bonus scheme.
- Private BUPA healthcare.
- Life insurance.
- Professional body subscription paid for by ZEISS.
- 25 Days annual leave (plus bank holidays), increasing with service.
- Free ZEISS lenses for you and discounted ZEISS lenses for your friends and family.
- Employee health and well-being programme including premium access to the Calm app.
- Employee discounts with Perkbox.
Role Overview
Location: Office Based, Gas Street Birmingham
Division: Professional Services
Reports to: Senior Professional Services Manager
Contract: Permanent, Full-Time (37.5hrs per week)
Position Summary
As a Professional Services Associate at Carl Zeiss Vision UK & Ireland, you will deliver Professional Services expertise across different areas of the business, being the optical and product expert, creating and delivering exceptional training to external and internal customers and working across departments in supporting delivery of business initiatives.
Responsibilities
- Be a product ‘go to’ expert for the ZEISS business (lens and instruments).
- Create and deliver customer CPD (creation of content and delivery of content via various channels) encouraging greater ZEISS share of business through brand conversion.
- Create & deliver customer training presentations & skills workshops to promote ZEISS lenses, VTS & clinical instruments, aligned to commercial targets.
- Create & deliver the employee annual ZEISS internal learning programme (ZILP).
- Create & deliver internal product training presentations & workshops.
- Work across departments supporting business initiatives.
Required Knowledge & Experience
Essential Criteria
- Fully qualified Optometrist, with current GOC registration.
- Experience working in practice.
- Working knowledge of dispensing & lenses.
- Strong communication skills.
- Commercially aware.
- Ability to travel internationally as required.
Desirable Criteria
- Experience in creating and delivering product / technical training programmes / CPD within an optical environment.
- Experience of public speaking.
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
Professional Services Associate in Birmingham employer: ZEISS
At ZEISS Vision Care UK, located in the vibrant city of Birmingham, we pride ourselves on fostering a dynamic work environment where innovation and collaboration thrive. Our commitment to employee growth is evident through comprehensive training programmes and a generous benefits package, including a 10% employer pension contribution and private healthcare. Join us to be part of a legacy that not only enhances vision but also invests in the future of our community and industry.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Associate in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ZEISS Vision Care UK on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research ZEISS’s products and recent innovations. Being able to discuss how you can contribute to their mission will show you're genuinely interested and ready to make an impact.
✨Tip Number 3
Practice your presentation skills! Since the role involves training and workshops, being able to communicate clearly and confidently is key. Grab a friend or family member and do a mock presentation to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ZEISS team and making a difference in the optical industry.
We think you need these skills to ace Professional Services Associate in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Professional Services Associate role. Highlight your experience as an Optometrist and any relevant training or presentations you've delivered. We want to see how your skills align with what we do at ZEISS!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for optics and how you can contribute to our mission at ZEISS. Don’t forget to mention any specific experiences that showcase your communication skills and commercial awareness.
Showcase Your Training Experience:Since the role involves creating and delivering training, be sure to highlight any past experiences in this area. Whether it’s workshops or CPD sessions, we want to know how you’ve engaged others and shared your expertise.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at ZEISS
✨Know Your Products Inside Out
As a Professional Services Associate, you'll need to be the go-to expert on ZEISS lenses and instruments. Make sure you research their latest products and innovations thoroughly. Familiarise yourself with their features, benefits, and how they compare to competitors. This will not only impress your interviewers but also show your genuine interest in the role.
✨Prepare for Training Scenarios
Since the role involves creating and delivering training presentations, think about how you would approach this in real life. Prepare a mini-presentation on a ZEISS product or service that you can share during the interview. This will demonstrate your ability to communicate effectively and your readiness to engage with customers and colleagues alike.
✨Showcase Your Communication Skills
Strong communication skills are essential for this position. During the interview, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you've successfully communicated complex information, whether in a training setting or while working with clients. This will highlight your capability to convey important messages effectively.
✨Demonstrate Commercial Awareness
Being commercially aware is crucial for success at ZEISS. Research the optical industry trends and understand how ZEISS positions itself within the market. Be prepared to discuss how you can contribute to increasing ZEISS's share of business through brand conversion. Showing that you understand the business landscape will set you apart from other candidates.
