At a Glance
- Tasks: Deliver expert training and support across the business while promoting ZEISS products.
- Company: Join ZEISS Vision Care UK, a leader in optics with a rich heritage.
- Benefits: Enjoy a competitive pension, healthcare, life insurance, and generous annual leave.
- Other info: Dynamic role with opportunities for professional growth and international travel.
- Why this job: Make a real impact in the optical industry and enhance lives with innovative products.
- Qualifications: Must be a qualified Optometrist with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Company Overview
We’re ZEISS Vision Care UK, based in Birmingham; an exciting place to work, where individuals make a real difference every day. As part of ZEISS Group we are an international leader in the field of optics, with over 46,000 employees across 50 countries around the globe. As the branded leader in lenses, we offer premium and pioneering products, innovation is at the heart of everything we do. Our brand enhances the lives and vision of millions of people around the world. In fact, 2 people every second put their trust in ZEISS lenses. We’re proud of our heritage and have been at the forefront of scientific discovery and innovation since our creation in 1846. We are a foundation; this means that we reinvest 15% of our revenue to fund research and education, supporting progress within the optical industry and across the community. If you want to enable business success and make a difference with us, ZEISS Vision Care UK is the right place for you!
Our Benefits
- 10% Employer pension contribution (providing a 4 % employee contribution).
- Bonus scheme.
- Private BUPA healthcare.
- Life insurance.
- Professional body subscription paid for by ZEISS.
- 25 Days annual leave (plus bank holidays), increasing with service.
- Free ZEISS lenses for you and discounted ZEISS lenses for your friends and family.
- Employee health and well-being programme including premium access to the Calm app.
- Employee discounts with Perkbox.
Role Overview
Location: Office Based, Gas Street Birmingham
Division: Professional Services
Reports to: Senior Professional Services Manager
Contract: Permanent, Full-Time (37.5hrs per week)
Position Summary
As a Professional Services Associate at Carl Zeiss Vision UK & Ireland, you will deliver Professional Services expertise across different areas of the business, being the optical and product expert, creating and delivering exceptional training to external and internal customers and working across departments in supporting delivery of business initiatives.
Responsibilities
- Be a product ‘go to’ expert for the ZEISS business (lens and instruments).
- Create and deliver customer CPD (creation of content and delivery of content via various channels) encouraging greater ZEISS share of business through brand conversion.
- Create & deliver customer training presentations & skills workshops to promote ZEISS lenses, VTS & clinical instruments, aligned to commercial targets.
- Create & deliver the employee annual ZEISS internal learning programme (ZILP).
- Create & deliver internal product training presentations & workshops.
- Work across departments supporting business initiatives.
Required Knowledge & Experience
Essential Criteria
- Fully qualified Optometrist, with current GOC registration.
- Experience working in practice.
- Working knowledge of dispensing & lenses.
- Strong communication skills.
- Commercially aware.
- Ability to travel internationally as required.
Desirable Criteria
- Experience in creating and delivering product / technical training programmes / CPD within an optical environment.
- Experience of public speaking.
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
Professional Services Associate in Birmingham employer: ZEISS
At ZEISS Vision Care UK, located in the vibrant city of Birmingham, we pride ourselves on fostering a dynamic work environment where innovation and collaboration thrive. Our commitment to employee growth is evident through comprehensive training programmes and a generous benefits package, including a 10% employer pension contribution and private healthcare. Join us to be part of a legacy that not only enhances vision but also invests in the future of our community and industry.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Associate in Birmingham
✨Get Involved in Local Health Initiatives
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Join professional associations related to human medicine, such as the Royal College of Physicians. Attend their conferences and networking events to meet potential employers in a relaxed setting. Who knows, you might just bump into someone from ZEISS!
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We think you need these skills to ace Professional Services Associate in Birmingham
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for the Professional Services Associate at ZEISS, focus on highlighting your clinical experience and any specific training you've undergone. Include any relevant placements or internships you’ve completed, as well as any certifications that bolster your qualifications in human medicine.
Highlight Your Soft Skills:In the field of human medicine, soft skills are just as crucial as technical knowledge. Mention your communication skills, empathy, and teamwork experiences in your CV and cover letter. This shows that you can work well in a clinical setting and with patients, which is super important in this industry!
Tailor Your Cover Letter Thoughtfully:Be sure to personalise your cover letter for the Professional Services Associate at ZEISS. Mention why you’re passionate about human medicine and how you align with the company’s mission. This is your chance to convey your enthusiasm and make a case for why you'll be a valuable addition to the team!
Include Continuing Education:Make sure to mention any ongoing education or courses you’re taking to keep your skills sharp. In human medicine, staying updated with the latest practices is key. It shows you’re dedicated to your field, which employers like ZEISS will definitely appreciate!
How to prepare for a job interview at ZEISS
✨Brush Up on Clinical Knowledge
Since you're aiming for a role in human medicine, make sure you’re sharp on the latest clinical guidelines and practices relevant to the position. Be prepared to discuss case studies or scenarios you might encounter in the role. This will show that you're not just knowledgeable but also ready to apply that knowledge in real-life situations.
✨Demonstrate Soft Skills
In human medicine, technical skills are crucial, but don’t forget to showcase your soft skills like communication, empathy, and teamwork. In your answers, share specific examples of how you've worked effectively with patients or colleagues in the past, as these traits are highly valued in clinical settings.
✨Know Your CV Backwards
As you’re applying for a full-time position, your CV should tell a story. Be ready to discuss every part of it, especially your clinical experiences, the impact you had, and what you learned. Employers want to see how your journey has prepared you for this role, so think of it like you're taking them through your professional narrative.
✨Prepare for Ethical Scenarios
Ethics are a big deal in human medicine, so expect questions that assess your decision-making in tricky situations. Think about how you'd handle ethical dilemmas or patient confidentiality concerns. Prepare a few examples that illustrate your thought process and how you prioritise patient welfare in your decision-making.
