Quality Control (QC) Technician

We’re ZEISS Vision Care UK, based in Birmingham; As part of the ZEISS group, we are an international leader in the field of optics, generating 10bn EUR in revenue, with over 43,000 employees across 50 countries around the globe. As the branded leader in lenses, we offer premium and pioneering products; Our brand enhances the lives and vision of millions of people around the world. We are proud of our heritage and have been at the forefront of scientific discovery and innovation since our creation in 1846. We are a foundation; this means we reinvest 12% of our revenue to fund research and education, supporting progress within the optical industry and across the community. If you want to be part of making this difference, then ZEISS Vision Care UK is the right place for you! As a key member of the ZEISS Operations Team, the Operations & Quality Technician plays a crucial role in delivering exceptional optical products to our customers. This hybrid role involves both hands-on production duties—such as cutting, edging, and fitting lenses—and quality control responsibilities to ensure all work meets or exceeds ZEISS and British standards. Production & Glazing Duties: Use a variety of glazing techniques to support accurate and efficient production. Use digital platforms to track job status through the production process. Quality Control Duties: Inspect finished orders to ensure they meet ZEISS and British quality standards. Perform routine quality checks using appropriate equipment such as foci meters. Maintain and calibrate quality control equipment to ensure testing accuracy. Provide feedback to glazing team and technicians on identified quality concerns. Work proactively with technicians of varying skill levels to identify and resolve repeat quality issues. Participate in ongoing training and development activities in line with the Skills Matrix. Display ZEISS core values and contribute to a positive workplace culture. Previous experience in optical manufacturing or quality control. Good manual dexterity and strong attention to detail. Strong decision-making abilities related to product quality. Willingness and flexibility to work on 8 or 12-hour shifts as required. Ability to commute reliably to the Birmingham facility. Proven experience in quality control within an optical environment. Understanding of the full glazing process. 10% Employer pension contribution (providing a 4% employee contribution). ~ Bonus scheme. ~ Private BUPA healthcare for you and your family. ~ Life insurance. ~ 25 Days annual leave (plus bank holidays), increasing with service. ~ Free ZEISS lenses for you and discounted ZEISS lenses for your friends and family. ~ Employee health and well-being programme including premium access to the Calm app. You’ll be part of a globally recognized company known for innovation, quality, and customer excellence. As a Quality & Operations Technician, your contributions will directly impact customer satisfaction and ZEISS’s reputation as a best-in-industry optical provider.