At a Glance
- Tasks: Coordinate sales orders, invoicing, and improve customer experience daily.
- Company: Join ZEISS, a global leader in optics and optoelectronics technology.
- Benefits: Enjoy great employee perks, career development, and a supportive work culture.
- Why this job: Be part of a team that values passion, empathy, and innovation.
- Qualifications: Experience with SAP S/4 and Salesforce; strong order process knowledge required.
- Other info: Ideal for motivated individuals eager to make a difference.
The predicted salary is between 21600 - 36000 £ per year.
Do you want to take on a new challenge? Welcome to ZEISS. ZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. ZEISS is shaping technological progress and through its solutions is extending the horizon of the world of optics and associated areas.
ZEISS consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets. What you’ll be doing. Working within the Industrial Quality Solutions (IQS) department , at ZEISS , we are looking for an Order Fulfilment Coordinator to:
- Handle sales order processing & invoicing in SAP
- Process credits, sales returns / Out of box failures and warranty replacements
- Process purchase orders to factories and third-party suppliers
- Maintain e-mail inboxes
- Continuously improve the order transaction quality, revenue management, and customer experience
- Handle general administration duties
What We’re Looking For:
- SAP S/4 experience
- Salesforce experience
- Strong understanding and experience of an Orders process flow from creation to invoice
- Strong experience running and processing orders to consistently high quality
- Exceptional attention to deal
- Customer focus
We want you! With motivation and passion, you’ll fit right in at ZEISS! We’re looking for people who are empathetic and passionate, who are committed to achieving their goals, and who get excited about challenging topics. People who deliver top performance and push the limits of what’s possible. Who always strive to develop, accept responsibility, and take society into the future. If you want to make a difference in return for great employee benefits and career development opportunities then get in touch!
Your ZEISS Recruiting Team:
Abigail Hannaby, Charlotte Marriage, James Lawn, Kate Benyon, Natarlee Lawrence, Suya Rolph #J-18808-Ljbffr
Order Fulfilment Coordinator employer: ZEISS Group
Contact Detail:
ZEISS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Fulfilment Coordinator
✨Tip Number 1
Familiarise yourself with SAP S/4 and Salesforce, as these are crucial tools for the Order Fulfilment Coordinator role. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering these platforms.
✨Tip Number 2
Gain a solid understanding of the order process flow from creation to invoice. You could shadow someone in a similar role or seek out resources that explain the intricacies of order fulfilment to ensure you can speak confidently about your knowledge during interviews.
✨Tip Number 3
Showcase your customer focus by preparing examples of how you've improved customer experiences in previous roles. Be ready to discuss specific situations where your attention to detail made a significant impact on order processing or customer satisfaction.
✨Tip Number 4
Network with current or former employees of ZEISS to gain insights into the company culture and expectations for the Order Fulfilment Coordinator position. This can provide you with valuable information that can help you tailor your approach when applying through our website.
We think you need these skills to ace Order Fulfilment Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Order Fulfilment Coordinator position at ZEISS. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Make sure to emphasise your experience with SAP S/4 and Salesforce, as well as your understanding of the order process flow. Use specific examples from your past roles to demonstrate your capabilities in handling sales orders and improving customer experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation and passion for the role. Explain why you want to work at ZEISS and how you can contribute to their mission of shaping technological progress in optics and optoelectronics.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at ZEISS Group
✨Know Your SAP and Salesforce
Make sure you brush up on your SAP S/4 and Salesforce knowledge before the interview. Be prepared to discuss how you've used these systems in past roles, as they are crucial for the Order Fulfilment Coordinator position.
✨Understand the Order Process Flow
Familiarise yourself with the entire order process flow from creation to invoice. Be ready to explain your experience in managing orders and how you ensure high-quality outcomes throughout the process.
✨Showcase Your Customer Focus
Demonstrate your customer-centric approach during the interview. Share examples of how you've improved customer experiences in previous roles, especially in handling sales orders and returns.
✨Highlight Your Attention to Detail
Since this role requires exceptional attention to detail, prepare to discuss specific instances where your meticulousness has led to successful outcomes. This will show that you understand the importance of accuracy in order fulfilment.