ZEISS is seeking a Customer Support Coordinator in Lutterworth to act as the frontline for customer service on installed assets. You will log, track, and manage cases with high attention to accuracy and proactive communication.
You will collaborate with Service Engineers, Managers, and regional teams to deliver best-in-class support, manage service orders in SAP, and ensure timely invoicing and issue resolution while maintaining compliant processes.
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Customer Support & Solutions Coordinator in Market Harborough employer: ZEISS Group
At ZEISS, we pride ourselves on being an excellent employer, offering a dynamic work environment in Cambourne that fosters innovation and collaboration. Our employees benefit from flexible working hours, a hybrid model, and clear pathways for career advancement, ensuring that you can grow alongside our globally recognised technology company. Join us to make a meaningful impact in the manufacturing supply chain while enjoying a supportive culture that values proactive and motivated individuals.