ZEISS Group in Lutterworth is seeking a Customer Support Coordinator to deliver a high level of service for installed assets. You will log and manage cases in Salesforce, keep internal stakeholders informed, and coordinate with Service Engineers and regional managers to meet customer needs.
The role involves processing service orders and invoicing in SAP, handling credits, returns, repairs, and warranty replacements, generating quotes, administering service contracts, and driving continuous
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Customer Support & Service Coordinator (Salesforce/SAP) in Lutterworth employer: ZEISS Group
At ZEISS, we pride ourselves on being an excellent employer, offering a dynamic work environment in Cambourne that fosters innovation and collaboration. Our employees benefit from flexible working hours, a hybrid model, and clear pathways for career advancement, ensuring that you can grow alongside our globally recognised technology company. Join us to make a meaningful impact in the manufacturing supply chain while enjoying a supportive culture that values proactive and motivated individuals.
