ZEISS is seeking a Customer Support Coordinator in Lutterworth to provide high-level support for installed assets. You will log and manage cases in Salesforce, coordinate with Service Engineers and ensure accurate orders in SAP.
You will handle credits, returns, repairs and warranty replacements, generate quotes, and maintain clear customer communication. A proactive, collaborative approach is essential to meet customer needs and service targets.
#J-18808-Ljbffr
Customer Support Pro: Salesforce & SAP Coordinator in Lutterworth employer: ZEISS Group
At ZEISS, we pride ourselves on being an excellent employer, offering a dynamic work environment in Cambourne that fosters innovation and collaboration. Our employees benefit from flexible working hours, a hybrid model, and clear pathways for career advancement, ensuring that you can grow alongside our globally recognised technology company. Join us to make a meaningful impact in the manufacturing supply chain while enjoying a supportive culture that values proactive and motivated individuals.
