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- Tasks: Support clinical implementation of innovative surgical technologies in ophthalmology.
- Company: Join a leading organisation in the ophthalmic field, dedicated to improving patient outcomes.
- Benefits: Enjoy a company car, performance bonuses, and opportunities for career development.
- Why this job: Be a trusted advisor, enhance customer relationships, and work with cutting-edge technology.
- Qualifications: Degree in Healthcare or related field; experience in clinical support is essential.
- Other info: Field-based role with travel across the South/Southeast region.
The predicted salary is between 36000 - 60000 £ per year.
About the Role As a Clinical Application Specialist, you will play a key role within the UK Ophthalmology team, supporting the clinical implementation and adoption of innovative surgical technologies across key customer accounts. This is a field-based role focused on the South/Southeast region, with occasional national support as required. You will act as a trusted clinical advisor, delivering expert training and ongoing support to healthcare professionals to ensure optimal product usage and improved patient outcomes. Working closely with the sales team, your role will be vital in enhancing customer retention, supporting account development, and driving clinical excellence in ophthalmic procedures. Key Responsibilities
- Deliver expert on-site clinical support and application training for ophthalmic devices and software solutions.
- Build and maintain strong relationships with ophthalmic surgeons, theatre staff, and other key decision-makers within the NHS and private sectors.
- Collaborate with the regional sales team to identify opportunities for account growth and support sales initiatives through clinical value demonstration.
- Provide application insights aligned with the strategic business plan, ensuring product usage meets customer and surgical team needs.
- Lead training sessions for new installations and ensure a smooth onboarding process for clinical users.
- Support key focus accounts with a consultative approach to increase user confidence, promote product awareness, and drive clinical engagement.
- Stay informed on industry developments, clinical practices, and competitor activity to maintain relevance and expertise.
- Represent the organisation professionally and ethically at all times, demonstrating a high standard of integrity and commitment to customer satisfaction.
Required Skills & Experience Essential:
- Proven experience in a healthcare clinical support or sales support role.
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a collaborative team.
- Clinically credible with a strong customer service orientation.
- Outcome-focused with a drive to contribute to business success.
- Flexibility to travel extensively across the assigned region.
Desirable:
- Clinical experience in ophthalmology or surgical settings.
- Prior experience supporting or training healthcare professionals.
- Experience working with innovative medical technologies or devices.
Qualifications Essential:
- Degree in Healthcare, Health Science, Biomedical Science, Life Sciences, or a related field (or equivalent experience).
Personal Attributes
- Proactive and self-motivated with a passion for improving patient outcomes.
- Confident, approachable, and professional in all customer interactions.
- Demonstrates integrity and ethical behaviour in all work activities.
- Strategic thinker with the ability to implement clinical support plans effectively.
- Committed to continuous learning and professional development.
Benefits & Development Opportunities
- Company car provided.
- Performance-related bonus scheme (VCS Bonus).
- Sales incentives.
- Opportunity to work with cutting-edge technology in the ophthalmic field.
- Annual performance appraisals and structured career development aligned with account development and business objectives.
- Supportive and collaborative working environment with training opportunities.
Your ZEISS Recruiting Team:
Abigail Hannaby, Charlotte Marriage, James Lawn, Kate Benyon, Natarlee Lawrence, Suya Rolph #J-18808-Ljbffr
Clinical Application Specialist (OPT) employer: ZEISS Group
Contact Detail:
ZEISS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Application Specialist (OPT)
✨Tip Number 1
Familiarise yourself with the latest ophthalmic technologies and surgical procedures. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to the field, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the ophthalmology sector. Attend relevant conferences or workshops to meet potential colleagues and learn about the latest trends. Building these connections can provide valuable insights and may even lead to job referrals.
✨Tip Number 3
Prepare to discuss your experience in clinical support or sales roles during interviews. Be ready to share specific examples of how you've successfully trained healthcare professionals or improved patient outcomes in previous positions.
✨Tip Number 4
Stay updated on industry developments and competitor activities. Being knowledgeable about the market landscape will help you articulate how you can contribute to the company's success and enhance customer retention during your discussions.
We think you need these skills to ace Clinical Application Specialist (OPT)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare clinical support or sales support roles. Emphasise any experience you have in ophthalmology or surgical settings, as well as your ability to work independently and collaboratively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving patient outcomes and your proactive approach. Mention specific examples of how you've successfully supported healthcare professionals or contributed to business success in previous roles.
Highlight Relevant Skills: Clearly outline your strong interpersonal and communication skills in your application. Provide examples of how you've built relationships with key decision-makers and delivered training or support effectively.
Showcase Continuous Learning: Demonstrate your commitment to continuous learning and professional development. Mention any relevant courses, certifications, or experiences that showcase your dedication to staying informed about industry developments and innovative medical technologies.
How to prepare for a job interview at ZEISS Group
✨Showcase Your Clinical Knowledge
As a Clinical Application Specialist, it's crucial to demonstrate your understanding of ophthalmic devices and surgical procedures. Be prepared to discuss your clinical experience and how it relates to the role, highlighting any specific technologies you've worked with.
✨Build Rapport with Interviewers
Since this role involves working closely with healthcare professionals, showing strong interpersonal skills during the interview is key. Engage with your interviewers, ask questions, and express genuine interest in their experiences and insights within the ophthalmology field.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle real-life situations in the field. Think of examples from your past experiences where you successfully supported healthcare professionals or resolved issues with medical technologies.
✨Demonstrate Your Commitment to Continuous Learning
The role requires staying updated on industry developments and clinical practices. Share examples of how you've pursued professional development in the past, whether through courses, certifications, or self-study, to show your dedication to improving patient outcomes.
