At a Glance
- Tasks: Support daily operations, manage customs documentation, and assist the field service team.
- Company: Join ZEISS, a leading tech company in optics and optoelectronics.
- Benefits: Gain valuable experience, work in a dynamic environment, and develop your skills.
- Other info: Exciting opportunities for growth and collaboration in a supportive team.
- Why this job: Be part of a team that shapes technological progress and makes a real impact.
- Qualifications: Experience with MS Office, self-motivated, organised, and confident on the phone.
The predicted salary is between 27000 - 33000 £ per year.
Business Operations Support - Cambourne
Working within the Business Operations Team, we are looking for a Service Operations Support to ensure that the day-to-day administration of service operations is managed efficiently and effectively, including handling all customs documentation and queries, and meeting the needs of the field service team. Welcome to ZEISS. ZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. ZEISS is shaping technological progress and through its solutions is extending the horizon of the world of optics and associated areas.
ZEISS consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets. This exciting new role will include both administration and some physical inventory management.
What You'll Be Doing.
- Performing the reconciliation of the C79 certificate and Postponed VAT statement, ensuring the necessary documents are available (C88, commercial invoice) to evidence this
- Contacting delivery companies and customs brokers to obtain missing documentation and where necessary advise on amendments
- Follow-up on customs records to ensure correct "importer of record" and import VAT charged to correct party
- Find and correct import entries that are incorrectly allocated to Carl Zeiss Ltd
- Ensure Carl Zeiss Limited's import VAT is only for imports on behalf of Carl Zeiss Ltd
- Resolving day-to-day customs queries to the correct place
- Manage calibration (ZEISS and 3rd party), sending to and from calibrators, quotes/POs, recording inbound, allocating and sending to FSEs
- Manage FSE PPE/ consumables/ Tools/ Work wear/Engineer stickers/FSE address management
- Engineer returns - provide 24hr turnaround of UPS labels - adding parts to returns list
- Support Supply Chain and Logistics during busy periods
- Any other ad-hoc support for the team as required
- New Field Service Engineer Induction (service support processes)
- Generate monthly stock reports for engineers
What We're Looking For:
- Have MS Office experience
- Be Self-motivated
- Be Organised
- Able to work independently
- Have a Confident telephone manner
- Have SAP Enterprise Resource Planning "ERP" experience
- Customer focus, collaboration, ensuring accountability and results and effective communication are especially important in this role
We want you!
With motivation and passion, you'll fit right in at ZEISS! We're looking for people who are empathetic and passionate, who are committed to achieving their goals, and who get excited about challenging topics. People who deliver top performance and push the limits of what's possible. Who always strive to develop, accept responsibility, and take society into the future.
Your ZEISS Recruiting Team
Abigail Hannaby, Farzana Rahman, Kate Benyon, Lara Haslam, Natarlee Lawrence, Suya Rolph
Operations Support in Cambourne employer: ZEISS Group
ZEISS Group is an exceptional employer, offering a dynamic work culture in Birmingham that fosters innovation and collaboration. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful advancements in the optical and medical sectors. With a commitment to employee well-being and a focus on achieving business success together, ZEISS Group stands out as a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support in Cambourne
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like ZEISS Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at ZEISS Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like ZEISS Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Support in Cambourne
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to ZEISS Group:This is your chance to really connect with the team at ZEISS Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at ZEISS Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with ZEISS Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show ZEISS Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at ZEISS Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
