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- Tasks: Deliver expert training and support across the business while promoting ZEISS products.
- Company: Join ZEISS Vision Care UK, a leader in optics with a rich heritage.
- Benefits: Enjoy a competitive salary, generous pension, private healthcare, and 25 days annual leave.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives through innovative optical solutions.
- Qualifications: Must be a qualified Optometrist with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Company Overview
We’re ZEISS Vision Care UK, based in Birmingham; an exciting place to work, where individuals make a real difference every day. As part of ZEISS Group we are an international leader in the field of optics, with over 46,000 employees across 50 countries around the globe. As the branded leader in lenses, we offer premium and pioneering products, innovation is at the heart of everything we do. Our brand enhances the lives and vision of millions of people around the world. In fact, 2 people every second put their trust in ZEISS lenses. We’re proud of our heritage and have been at the forefront of scientific discovery and innovation since our creation in 1846. We are a foundation; this means that we reinvest 15% of our revenue to fund research and education, supporting progress within the optical industry and across the community. If you want to enable business success and make a difference with us, ZEISS Vision Care UK is the right place for you!
Our Benefits
- 10% Employer pension contribution (providing a 4 % employee contribution).
- Bonus scheme.
- Private BUPA healthcare.
- Life insurance.
- Professional body subscription paid for by ZEISS.
- 25 Days annual leave (plus bank holidays), increasing with service.
- Free ZEISS lenses for you and discounted ZEISS lenses for your friends and family.
- Employee health and well-being programme including premium access to the Calm app.
- Employee discounts with Perkbox.
Role Overview
Location: Office Based, Gas Street Birmingham
Division: Professional Services
Reports to: Senior Professional Services Manager
Contract: Permanent, Full-Time (37.5hrs per week)
Position Summary
As a Professional Services Associate at Carl Zeiss Vision UK & Ireland, you will deliver Professional Services expertise across different areas of the business, being the optical and product expert, creating and delivering exceptional training to external and internal customers and working across departments in supporting delivery of business initiatives.
Responsibilities
- Be a product ‘go to’ expert for the ZEISS business (lens and instruments).
- Create and deliver customer CPD (creation of content and delivery of content via various channels) encouraging greater ZEISS share of business through brand conversion.
- Create & deliver customer training presentations & skills workshops to promote ZEISS lenses, VTS & clinical instruments, aligned to commercial targets.
- Create & deliver the employee annual ZEISS internal learning programme (ZILP).
- Create & deliver internal product training presentations & workshops.
- Work across departments supporting business initiatives.
Required Knowledge & Experience
Essential Criteria
- Fully qualified Optometrist, with current GOC registration.
- Experience working in practice.
- Working knowledge of dispensing & lenses.
- Strong communication skills.
- Commercially aware.
- Ability to travel internationally as required.
Desirable Criteria
- Experience in creating and delivering product / technical training programmes / CPD within an optical environment.
- Experience of public speaking.
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
Professional Services Associate in Birmingham employer: ZEISS Group
Contact Detail:
ZEISS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Associate in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ZEISS Vision Care UK on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching ZEISS's latest innovations and products. We want to show that we’re not just interested in the role, but also passionate about what they do!
✨Tip Number 3
Practice our answers to common interview questions, especially those related to training and customer service. Let’s make sure we highlight our experience and how it aligns with the Professional Services Associate role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Professional Services Associate in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Professional Services Associate role. Highlight your experience as an Optometrist and any relevant training or workshops you've delivered. We want to see how your skills align with what we do at ZEISS!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for optics and how you can contribute to our mission at ZEISS. Be sure to mention specific experiences that demonstrate your communication skills and commercial awareness.
Showcase Your Training Experience: Since the role involves creating and delivering training, make sure to highlight any previous experience in this area. Whether it's CPD content or internal training sessions, we want to know how you've engaged others and promoted learning.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at ZEISS Group
✨Know Your Stuff
As a Professional Services Associate, you'll need to be the go-to expert on ZEISS products. Brush up on your knowledge of lenses and instruments before the interview. Familiarise yourself with their latest innovations and how they impact customer experience.
✨Showcase Your Training Skills
Since the role involves creating and delivering training, prepare to discuss any previous experiences you've had in training or public speaking. Think of specific examples where you successfully engaged an audience or made complex information easy to understand.
✨Demonstrate Your Communication Skills
Strong communication is key for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your delivery and ensure you come across as approachable and knowledgeable.
✨Align with Their Values
ZEISS is all about innovation and making a difference. Be ready to discuss how your personal values align with theirs, especially regarding their commitment to research and education. Show them that you're not just looking for a job, but a chance to contribute to something meaningful.