Optics Quality Analyst β€” Improve FPY & Customer Satisfaction in Birmingham

Optics Quality Analyst β€” Improve FPY & Customer Satisfaction in Birmingham

Birmingham Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
ZEISS Group

At a Glance

  • Tasks: Ensure product quality and customer satisfaction by resolving quality issues and analysing non-conformances.
  • Company: Join ZEISS Vision Care UK, a leader in optical solutions.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Other info: Dynamic workplace focused on continuous improvement and safety standards.
  • Why this job: Make a real difference in product quality and enhance customer experiences.
  • Qualifications: Analytical skills and a passion for quality improvement.

The predicted salary is between 30000 - 40000 Β£ per year.

ZEISS Vision Care UK in Birmingham seeks a Quality Analyst to ensure product quality and customer satisfaction by resolving order-related quality issues and identifying root causes. You will analyse non-conformances, customer complaints, and deviations to reduce waste and improve FPY.

You will work with Operations and ZEISS Vision teams to implement corrective actions, perform audits, and support continuous improvement initiatives while maintaining 5S and safety standards.

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Optics Quality Analyst β€” Improve FPY & Customer Satisfaction in Birmingham employer: ZEISS Group

ZEISS Group is an exceptional employer, offering a dynamic work culture in Birmingham that fosters innovation and collaboration. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful advancements in the optical and medical sectors. With a commitment to employee well-being and a focus on achieving business success together, ZEISS Group stands out as a rewarding place to build a career.

ZEISS Group

Contact Details:

ZEISS Group Recruitment Team

We think you need these skills to ace Optics Quality Analyst β€” Improve FPY & Customer Satisfaction in Birmingham

Quality Analysis
Root Cause Analysis
Data Analysis
Problem-Solving Skills
Customer Complaint Resolution
Continuous Improvement
Auditing Skills