ZEISS Group is hiring a Customer Care Advisor in Birmingham to enhance customer experience by providing quality support on ZEISS products and services. You will be the first point of contact for customers, ensuring effective resolution of their queries and maintaining high levels of satisfaction.
The ideal candidate should possess optical experience, strong communication skills, and a customer-centric approach while being proficient with digital platforms like Salesforce. The role requires teamwork and commitment to meeting department KPIs.
#J-18808-Ljbffr
