ZEISS Vision Care UK in Birmingham is seeking a Customer Care Advisor to join the Customer Care team at our 22 Gas Street facility. This role focuses on delivering first contact resolution and high customer satisfaction, acting as the first point of contact for customers and supporting colleagues across the business to meet KPIs.
The position is a 6-month fixed term contract, requiring prior customer service experience, strong communication skills, and the ability to work with Microsoft tools
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Customer Experience Advisor (Fixed-Term, 6 Months) in Birmingham employer: ZEISS Group
At ZEISS, we pride ourselves on being an excellent employer, offering a dynamic work environment in Cambourne that fosters innovation and collaboration. Our employees benefit from flexible working hours, a hybrid model, and clear pathways for career advancement, ensuring that you can grow alongside our globally recognised technology company. Join us to make a meaningful impact in the manufacturing supply chain while enjoying a supportive culture that values proactive and motivated individuals.
