ZEISS is seeking a Customer Care Advisor for our Birmingham office. You will be the first point of contact for customers, delivering high-quality experiences across telephone, email, live chat and other channels.
The role focuses on prompt query resolution, first-contact resolution where possible, and close collaboration with colleagues to ensure patient customers receive exceptional support. The position emphasizes a proactive, customer-centric approach, strong time management, and the ability
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Customer Care Specialist - Optics & Patient Experience in Birmingham employer: ZEISS Group
At ZEISS, we pride ourselves on being an excellent employer, offering a dynamic work environment in Cambourne that fosters innovation and collaboration. Our employees benefit from flexible working hours, a hybrid model, and clear pathways for career advancement, ensuring that you can grow alongside our globally recognised technology company. Join us to make a meaningful impact in the manufacturing supply chain while enjoying a supportive culture that values proactive and motivated individuals.
