ZEISS is looking for a Customer Care Advisor to join our Birmingham office. You will be the first point of contact, delivering a high-quality customer experience and resolving queries across telephone, email, and live chat.
You will collaborate with the Customer Care team and across the business, using Salesforce and Microsoft applications to support day-to-day activities and drive first-contact resolution while prioritising workload and customer satisfaction.
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Customer Care Advisor — Elevate Patient Experiences in Birmingham employer: ZEISS Group
At ZEISS, we pride ourselves on being an excellent employer, offering a dynamic work environment in Cambourne that fosters innovation and collaboration. Our employees benefit from flexible working hours, a hybrid model, and clear pathways for career advancement, ensuring that you can grow alongside our globally recognised technology company. Join us to make a meaningful impact in the manufacturing supply chain while enjoying a supportive culture that values proactive and motivated individuals.
