Lead AI Product Manager

At Zego, we know that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't take into account how well you actually drive. That's why, since 2016, we've been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are our driving force — they're at the heart of everything we do. We've sold tens of millions of policies so far, and raised over $200 million in funding. And we're only just getting started.

Overview of the Product Team

Product Managers at Zego are change-makers. We build and scale data-driven, impactful solutions that enable Zego to offer competitive and personalised insurance. Working in a fast-paced Agile environment, our team thrives on innovation, cross-functional collaboration, and driving measurable outcomes. We're building a product organisation where AI isn't a buzzword - it's how we work. From rapid prototyping with generative AI to using machine learning models that power our core pricing, our PMs operate at the frontier of what technology can do for insurance. From enhancing pricing models to streamlining digital experiences, our Product team is instrumental in shaping the future of insurance.

About the Role

We are looking for a Lead Product Manager who combines strategic depth with a hands‑on builder's instinct. You'll own strategic workstreams that span multiple teams and business domains, defining the 6-12 month product direction and shaping how Zego's products evolve to meet ambitious commercial targets. This role sits at the intersection of strategy, execution, and leadership. You'll define new product mechanics and revenue models. You'll make build‑vs‑buy‑vs‑partner recommendations that shape Zego's competitive position. And you'll champion an experiment‑first culture - using AI to compress discovery cycles, generate sharper insights, and ship at a velocity that sets the standard for the rest of the organisation. You’ll work closely with Zego's Leadership Team on strategic decisions, lead cross‑functional programmes, and mentor Product Managers - raising the bar for how the entire product community operates.

What You’ll Be Doing

• Set strategic direction: Define strategy for the 6-12 month horizon. Shape product operating models and governance. Make build‑vs‑buy‑vs‑partner recommendations that directly influence Zego's competitive position.
• Define new product mechanics and revenue models: Identify and validate new revenue opportunities - from 0-to-1 propositions to upsell and retention loops. Ground every bet in unit economics and customer insight, not gut feel.
• Architect an experiment‑led culture: Embed rigorous experimentation (A/B testing, multivariate, rapid prototyping) into how your teams work. Replace opinion‑driven roadmaps with a data‑backed cadence where 'rate of learning' is the leading metric.
• Champion AI adoption across Product: Go beyond personal AI use - develop reusable AI playbooks, workflows, and assets that multiply the team's output. Identify where AI tools can materially accelerate product development, content generation, data analysis, and decision‑making across the organisation.
• Lead with data at every level: Design the product metrics and dashboards used by the business. Be proficient in gathering and using financial, behavioural, and usage data to ground strategic decisions.
• Drive company‑level initiatives with P&L impact: Own programmes that move core business metrics. Be accountable for commercial outcomes, not just feature delivery.
• Lead cross‑functional workstreams: Partner with engineering, data science, design, marketing, legal, and compliance to ensure your strategy is technically feasible, commercially viable, and delivered with velocity.
• Mentor and develop PMs: Manage the product community of practice. Coach Product Managers across the organisation, instilling a customer‑first, experiment‑first mindset and raising the bar for data capabilities and product craft.
• Engage with the Leadership Team: Present strategic recommendations, lead pivots and sunset decisions, and shape how Product is represented in company‑wide decision‑making.

What You’ll Need to Be Successful

• Strategic product leadership: Significant experience leading product strategy across multiple teams or domains, ideally in a high‑growth environment. You've defined product operating models, shaped governance, and made decisions that moved business‑level metrics.
• Experiment‑first operator: Deep, hands‑on experience designing rigorous experiments and rapid prototypes. You've built experiment cultures - not just run individual tests. You instil the 'build‑measure‑learn' loop as the default operating rhythm for your teams.
• Commercial and financial fluency: Deep understanding of unit economics, pricing levers, and revenue modelling. You prioritise based on expected commercial impact and can credibly partner with Finance and Leadership on P&L‑level decisions.
• AI as a force multiplier: You don't just use AI tools yourself - you've built AI‑enabled workflows, playbooks, or toolchains that made your team measurably faster. You can point to concrete examples of how AI has materially accelerated your or your team's product development.
• Data mastery: Proficient in gathering and using financial, behavioural, and usage data to make strategic decisions. You design the metrics and dashboards that the business relies on.
• Technical depth: Comfortable engaging with engineers on system architecture, APIs, ML pipelines, and service design. You understand the technical trade‑offs well enough to make informed strategic bets.
• Outstanding communication and influence: You engage with the Leadership Team on strategic decisions, lead cross‑functional workstreams, and bring stakeholders along through clarity and conviction - not hierarchy.
• Builder mentality: You're not just a strategist. You're comfortable acting as an IC when needed, getting into the detail, and leading a squad directly when the situation calls for it.
• People development: Proven track record of mentoring and developing PMs. You actively contribute to the broader product community, not just your own area.

Our Toolkit

We believe the tools don't make the Product Manager, but the right stack helps us move with velocity:

• Collaboration: Notion, Whimsical, Slack, Google Meet.
• Design, Prototyping & User Testing: Figma, Figma Make, Maze.
• Thinking & Strategy: Claude Cowork.

What's it like to work at Zego?

Joining Zego is a career‑defining move. People go further here, reaching their full potential to achieve extraordinary things. We're spread throughout the UK and Europe, and united by our drive to get things done. We're proud of our company and our culture - a friendly and inclusive space where we can lift each other up and celebrate our wins every day. Together, we're setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There's loads of room to learn and grow, and you'll get the freedom to steer your career wherever you want. You’ll work alongside a talented group who embrace each other's differences and aren't afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we're making insurance matter.

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid. If you are based in the United Kingdom or in Portugal, you can choose to come into our central London office once a week, once a month or even quarterly. It's all about finding the right balance between collaborative face time and focused home‑working, so we can achieve great results while maintaining a healthy work‑life balance.

Our approach to AI

We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we'll provide you with the tools, support, and freedom to do it well.

We reward our people well. Join us and you'll get a market‑competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. We also offer an annual flexible hybrid working contribution, which you can use to support with your travel to the office or towards your own personal development. And that's just for starters! There's more to Zego than just a job - Check out our blog for insights, stories, and more.

We're an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.