IT Service Desk Specialist | London Hybrid
IT Service Desk Specialist | London Hybrid

IT Service Desk Specialist | London Hybrid

Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide top-notch IT support and manage office tech for a dynamic insurance company.
  • Company: Innovative insurance company in Greater London with a focus on inclusivity.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Join a forward-thinking team and make a real difference in user experience.
  • Qualifications: Strong communication skills and a passion for tech support.
  • Other info: Be part of a culture that values innovation and teamwork.

The predicted salary is between 30000 - 42000 £ per year.

A dynamic insurance company in Greater London is seeking a dedicated IT Support Specialist to manage user support and office IT infrastructure. You will deliver helpdesk support, assist in equipment procurement, and ensure a seamless onboarding experience for new employees.

The ideal candidate possesses strong communication and technical skills and is passionate about providing excellent service. Join a company with a culture of innovation and inclusivity while contributing to the future of the insurance industry.

IT Service Desk Specialist | London Hybrid employer: Zego

Join a dynamic insurance company in Greater London that prioritises innovation and inclusivity, making it an excellent employer for IT Service Desk Specialists. With a strong focus on employee growth and development, you will have access to ongoing training opportunities and a supportive work culture that values your contributions. Enjoy the benefits of a hybrid working model, allowing for a balanced work-life experience while being part of a team dedicated to delivering exceptional service.
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Contact Detail:

Zego Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Service Desk Specialist | London Hybrid

✨Tip Number 1

Network like a pro! Reach out to current employees at the company on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by brushing up on common IT support scenarios. We want to show off our problem-solving skills and technical know-how, so practice explaining how we’d handle various user issues.

✨Tip Number 3

Don’t forget to showcase our passion for excellent service! During interviews, share examples of how we’ve gone above and beyond to help users in previous roles.

✨Tip Number 4

Apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the team.

We think you need these skills to ace IT Service Desk Specialist | London Hybrid

Helpdesk Support
User Support
Office IT Infrastructure Management
Equipment Procurement
Onboarding Experience
Communication Skills
Technical Skills
Customer Service Orientation
Problem-Solving Skills
Adaptability
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and user management. We want to see how your skills align with the role, so don’t be shy about showcasing your technical know-how!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for IT support and how you can contribute to our innovative culture. Let us know why you’re excited about this opportunity!

Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Zego

✨Know Your Tech Inside Out

Make sure you brush up on your technical skills before the interview. Familiarise yourself with common IT support tools and troubleshooting techniques, as well as the specific technologies used by the company. This will show that you're not just passionate about IT but also ready to hit the ground running.

✨Show Off Your Communication Skills

As an IT Service Desk Specialist, you'll need to communicate effectively with users who may not be tech-savvy. Prepare examples of how you've successfully explained complex technical issues in simple terms. This will demonstrate your ability to provide excellent service and ensure a smooth onboarding experience for new employees.

✨Research the Company Culture

Dive into the company's values and culture before your interview. Since they emphasise innovation and inclusivity, think about how your personal values align with theirs. Be ready to discuss how you can contribute to their culture and help shape the future of the insurance industry.

✨Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team dynamics, the tools they use, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.

IT Service Desk Specialist | London Hybrid
Zego
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  • IT Service Desk Specialist | London Hybrid

    Full-Time
    30000 - 42000 £ / year (est.)
  • Z

    Zego

    50-100
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