Zego is hiring for a First Notification of Loss role in a fast-paced claims environment. You will handle loss inquiries via phone, email and live chat, capture precise claim details at first contact, and triage customers to the correct next steps to keep the journey smooth.
You will work with the Claims team and partners to ensure data quality from the first touchpoint. The role emphasizes empathy, attention to detail, and the ability to manage high volumes, with shifts across a 37.5-hour week.
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FNOL Claims Handler — Empathetic, AI-Driven Support in Halifax employer: ZEGO
Zego is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a focus on employee growth, you will have access to ongoing training and development opportunities while enjoying the flexibility of hybrid working in the vibrant city of Halifax. Join a team that values proactive problem-solving and offers a tech-driven environment, making your contributions impactful and rewarding.
