At a Glance
- Tasks: Handle customer queries with empathy via phone, email, and live chat.
- Company: Join Zego, a forward-thinking company prioritising AI and customer support.
- Benefits: Enjoy a competitive salary, annual bonus, private medical insurance, and hybrid working.
- Other info: Work in a dynamic environment with opportunities for growth and collaboration.
- Why this job: Make a real difference by providing empathetic support to customers in need.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 27900 - 34100 £ per year.
Zego in the UK is seeking a First Notification of Loss agent to handle queries by phone, email and live chat with empathy and accuracy at first contact.
You will capture every relevant claim detail, triage customers, and keep accurate records in our claims system, collaborating with the Claims team and partners to ensure smooth progression.
We offer a market-competitive salary, annual bonus, private medical insurance, pension, and hybrid working with weekly central London office presence.
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FNOL Claims Handler — AI-First, Empathetic Support in Halifax employer: ZEGO
Zego is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a focus on employee growth, you will have access to ongoing training and development opportunities while enjoying the flexibility of hybrid working in the vibrant city of Halifax. Join a team that values proactive problem-solving and offers a tech-driven environment, making your contributions impactful and rewarding.
