At a Glance
- Tasks: Screen and assess claims for potential fraud using innovative tools and data.
- Company: Join Zego, a leading insur-tech company revolutionising motor insurance.
- Benefits: Enjoy competitive salary, private medical insurance, share options, and generous holidays.
- Other info: Flexible hybrid work model with opportunities for professional growth.
- Why this job: Be on the frontlines of fraud prevention and make a real impact.
- Qualifications: Proficiency in fraud detection tools and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.
As a Claims Fraud Triage Handler, you will play a critical frontline role in Zego’s fraud prevention strategy, serving as the first line of defense in identifying and assessing potentially fraudulent claims. Using a combination of industry-standard tools, trusted data sources, and innovative technologies such as AI and telematics, you’ll make swift, accurate decisions that safeguard both the business and our customers.
What You'll Be Doing
- Conduct first-line screening of incoming claims to detect potential fraud indicators.
- Triage cases based on risk signals, intelligence flags, and known fraud patterns.
- Review documentation, validate claimant statements, and identify discrepancies or suspicious patterns.
- Prepare and package triaged claims with clear rationale, case notes, and recommended next steps for escalation.
- Maintain detailed and accurate records of all actions, decisions, and tools used within case management systems.
- Meet or exceed KPIs related to triage volume, decision accuracy, and escalation timeliness.
What You'll Need to Be Successful
- Proficient in using SIRA and other industry-standard fraud detection platforms and data sources.
- Strong understanding of the motor insurance claims lifecycle and common fraud indicators.
- Analytical mindset with the ability to evaluate evidence and make well-reasoned triage decisions.
We believe that teams work better when they have time to collaborate and space to get things done. We call it the Zego Hybrid. We foster a flexible approach that empowers every Zegon to perform at their best.
Benefits
- Market-competitive salary
- Private medical insurance
- Company share options
- Generous holiday allowance
- Wellbeing benefits
We’re an equal-opportunity employer and we value diversity at our company.
Claims Fraud Triage Handler in Halifax employer: Zego
At Zego, we pride ourselves on being an innovative employer that champions flexibility and collaboration, offering a hybrid work model that allows you to thrive both in our vibrant London or Halifax offices and at home. With a strong focus on employee growth, we provide access to cutting-edge tools and technologies, alongside a competitive salary and comprehensive benefits package, ensuring that you can make a meaningful impact in the fast-paced world of insur-tech while enjoying a supportive and inclusive work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Fraud Triage Handler in Halifax
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Zego. A friendly chat can give you insider info and maybe even a referral. Don’t be shy; we all love a good conversation!
✨Tip Number 2
Prepare for the interview by brushing up on your fraud detection knowledge. Familiarise yourself with common fraud indicators and the tools mentioned in the job description. We want to see that you’re ready to hit the ground running!
✨Tip Number 3
Show off your analytical skills during the interview. Be ready to discuss how you’ve tackled complex cases in the past. We love candidates who can think critically and make swift decisions under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Zego team!
We think you need these skills to ace Claims Fraud Triage Handler in Halifax
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Claims Fraud Triage Handler role. Highlight your relevant experience in fraud detection and claims management, and show us how your skills align with our mission at Zego.
Showcase Your Analytical Skills:We want to see your analytical mindset in action! Use specific examples from your past experiences where you successfully identified fraud indicators or made data-driven decisions. This will help us understand how you think and approach challenges.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see why you’re a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Zego team!
How to prepare for a job interview at Zego
✨Know Your Fraud Indicators
Familiarise yourself with common fraud indicators in the motor insurance claims lifecycle. Be ready to discuss specific examples of how you've identified suspicious patterns in past roles or experiences.
✨Master the Tools
Brush up on your knowledge of industry-standard fraud detection platforms like SIRA. If you have experience with AI-powered tools, be prepared to share how you've used them to enhance your investigations.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical mindset by discussing how you evaluate evidence and make decisions. Think of a time when you had to triage a complex case and what steps you took to reach a conclusion.
✨Emphasise Collaboration
Zego values teamwork, so be ready to talk about how you've collaborated with internal and external stakeholders in previous roles. Highlight any experiences where your communication skills helped resolve high-risk cases.
