Zego is hiring for a complaints leadership role within our FCA-regulated insurance business. You will lead a complaints team, drive quality and regulatory performance, and implement AI-driven insights to improve customer outcomes and operational efficiency.
The role requires proven FCA-regulated experience, motor insurance claims knowledge, and strong RCA capabilities. We embrace AI and hybrid working from London or Halifax offices, offering competitive pay and growth.
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AI-Driven Complaints & Regulatory Lead in Halifax employer: ZEGO
Zego is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a focus on employee growth, you will have access to ongoing training and development opportunities while enjoying the flexibility of hybrid working in the vibrant city of Halifax. Join a team that values proactive problem-solving and offers a tech-driven environment, making your contributions impactful and rewarding.
