Zego in the UK is hiring a Team Leader for Claims Complaints to oversee a team of case handlers, balancing hands-on work with people leadership. You'll ensure investigations are thorough, complaints resolved fairly, and aligned with DISP and Consumer Duty.
You will report to the Complaints Manager, collaborate with the Customer Support & FOS Team Leader, and drive KPI improvements while embracing AI-first ways of working in a fast-paced, growth-focused environment.
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AI-Driven Claims Complaints Team Lead in Halifax employer: ZEGO
Zego is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a focus on employee growth, you will have access to ongoing training and development opportunities while enjoying the flexibility of hybrid working in the vibrant city of Halifax. Join a team that values proactive problem-solving and offers a tech-driven environment, making your contributions impactful and rewarding.
