Sales Executive in City of Westminster

Responsibilities

• Work through new and existing business leads by making outbound calls to prospective customers, guiding them through the sales process.
• Assess customers’ insurance needs and advise on appropriate Zego insurance products, always following compliance guidelines.
• Ensure customer satisfaction and provide professional support over phone, live chat and email.
• Maintain a positive, empathetic and professional attitude towards customers at all times and build productive trust relationships.
• Respond promptly to customer inquiries while documenting all communication in the internal system.
• Follow GDPR guidelines and processes in all communication with customers.

Qualifications and Experience

• Proven skills working within a high‐performing, target‑driven customer sales and service environment, ideally in a call centre setting.
• Obsessive about customer experience and act as an advocate for customers’ needs.
• Excellent listening skills to give advice and support.
• Strong multitasking, prioritisation and time‑management abilities.
• Good understanding of GDPR rules and regulations, able to use multiple systems simultaneously.
• Ideally, experience in insurance or an FCA regulated business.

About Zego

Zego is on a mission to change traditional motor insurance by offering the lowest priced insurance for good drivers, from van drivers and gig workers to everyday car drivers. Since 2016 we have sold tens of millions of policies, raised over $200 million in funding and earned awards including the Insurance Claims Team Of The Year 2024 at The Insurance Post\’s Claims & Fraud Awards.

What it’s like to work at Zego

Joining Zego is a career‑defining move. We are spread throughout the UK and Europe, united by a drive to get things done in a friendly and inclusive space. There is plenty of room to learn and grow, freedom to steer your career, and a supportive culture that celebrates wins every day. Together we set the bar higher, deliver exceptional work and make insurance matter.

How we work

• Training delivered in our London office for the first 1–2 weeks, after which you will be able to work mostly remote.
• We ask you to attend team and company‑wide events, normally once every couple of months, with a contribution towards travel costs.
• We foster a flexible approach and encourage the responsible use of AI to improve our work, empowering every Zegon to perform at their best.