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- Tasks: Drive new site wins and grow existing accounts in a strategic commercial role.
- Company: Join Zeelo, a leading Enterprise TransitTech company focused on sustainable transportation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and impactful projects.
- Why this job: Be part of a mission-driven team that values trust, efficiency, and drive while making a difference.
- Qualifications: Proven experience in driving expansion revenue and managing complex B2B accounts required.
- Other info: Work from our vibrant London office and collaborate with top clients like Amazon and Asos.
The predicted salary is between 43200 - 72000 £ per year.
Location: London Office (Holborn)
Reporting to: Director of Customer Success, UK&I
About Zeelo: Zeelo is an Enterprise TransitTech company that provides software and services to organisations with a mission to empower opportunity through sustainable transportation. Our core values are Trust, Efficiency and Drive. Today Zeelo has 130+ employees, completes 500,000 rides per month and serves clients including Amazon, Ocado, Asos within our Commute vertical, and over 75 schools within the Education vertical. We have developed a best-in-class technology platform that connects organisations with riders and operator partners consisting of a route optimization platform, mobile apps and operations management system. Our software and managed services improve service levels, enhance bus occupancy, minimise CO2 emissions, reduce costs and streamline administrative processes.
About the Role: This role is a strategic commercial position responsible for driving new site wins, growing existing accounts, and executing revenue-focused expansion strategies across Zeelo’s Education and Commute verticals. You will play a pivotal role in growing Zeelo’s footprint by owning the commercial performance of a defined client portfolio — identifying, pitching, and closing opportunities to expand Zeelo services across new locations, business units, and contracts.
Core Objectives:
- Deliver new site wins through client expansion, referrals, and multi-site planning.
- Achieve defined commercial KPIs including revenue growth, upsell conversion, and gross margin improvement.
- Retain and grow strategic accounts by embedding Zeelo as a long-term, trusted partner.
Key Responsibilities:
- Own a defined revenue and gross margin target linked to site expansion, service growth and retention.
- Build commercial account plans to map, influence, and convert new opportunities across your portfolio.
- Identify and lead commercial proposals for new service launches with support from internal teams.
- Manage renewals and re-bids with a focus on increasing contract value and term length.
- Lead commercial negotiations and contract discussions, protecting both client satisfaction and Zeelo profitability.
- Forecast accurately, update pipeline weekly, and report progress to the commercial leadership team.
- Champion operational excellence post-sale to ensure retention and unlock future expansion.
What You'll Bring:
- A proven ability to drive expansion revenue and win multi-site contracts.
- Experience managing enterprise or complex B2B accounts, ideally in transport, tech or services.
- Commercial acumen: you're financially literate, contract-aware, and confident in negotiation rooms.
- Self-starter mentality with a growth mindset — you spot opportunity where others see noise.
- Data-driven approach to performance management and client ROI storytelling.
Senior Account Expansion Manager employer: Zeelo
Contact Detail:
Zeelo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Expansion Manager
✨Tip Number 1
Familiarise yourself with Zeelo's core values: Trust, Efficiency, and Drive. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you are not just a fit for the role but also for the company culture.
✨Tip Number 2
Research Zeelo's current clients and their needs, especially in the Education and Commute verticals. Being able to discuss specific case studies or examples of how you can help expand their services will set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your negotiation skills. Since this role involves leading commercial negotiations, think of examples from your past experiences where you successfully closed deals or expanded accounts. Be ready to discuss your strategies and outcomes.
✨Tip Number 4
Network with current or former employees of Zeelo on platforms like LinkedIn. Engaging with them can provide insights into the company’s operations and culture, and they might even offer tips on how to approach your application.
We think you need these skills to ace Senior Account Expansion Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in driving expansion revenue and managing complex B2B accounts. Use specific examples that demonstrate your commercial acumen and success in similar roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainable transportation and how your skills align with Zeelo's core values of Trust, Efficiency, and Drive. Mention specific achievements that relate to the responsibilities outlined in the job description.
Showcase Your Negotiation Skills: Provide examples of successful negotiations you've led in previous roles. Highlight your ability to protect client satisfaction while ensuring profitability, as this is crucial for the Senior Account Expansion Manager position.
Demonstrate a Data-Driven Mindset: Include instances where you've used data to drive performance management or client ROI storytelling. This will show that you have the analytical skills needed to succeed in this role.
How to prepare for a job interview at Zeelo
✨Understand Zeelo's Core Values
Before your interview, make sure you understand Zeelo's core values: Trust, Efficiency, and Drive. Be prepared to discuss how these values resonate with your own work ethic and experiences, and provide examples of how you've embodied them in previous roles.
✨Showcase Your Commercial Acumen
As a Senior Account Expansion Manager, you'll need to demonstrate strong commercial acumen. Prepare to discuss specific instances where you've successfully driven revenue growth or managed complex B2B accounts. Use data to back up your claims and show how your strategies led to tangible results.
✨Prepare for Negotiation Scenarios
Given the role's focus on contract negotiations, be ready to engage in mock negotiation scenarios during the interview. Think about your approach to protecting client satisfaction while ensuring profitability for Zeelo. Highlight your negotiation style and any successful outcomes from past experiences.
✨Demonstrate a Growth Mindset
Zeelo is looking for self-starters with a growth mindset. Be prepared to share examples of how you've identified opportunities for expansion in previous roles, even in challenging situations. Discuss how you adapt to change and continuously seek ways to improve both yourself and your team's performance.
