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- Tasks: Lead night operations, ensuring guests enjoy a vibrant Moxy experience at all hours.
- Company: Moxy Piccadilly Circus is a stylish hotel known for its energetic atmosphere and social spaces.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for career growth in a fun environment.
- Why this job: Join a bold team in a lively location, making a real impact on guest experiences.
- Qualifications: Previous hotel front office or night operations experience is essential; strong leadership skills required.
- Other info: Be part of Europe’s largest Moxy Hotel and work in one of London’s most vibrant areas.
The predicted salary is between 30000 - 42000 £ per year.
At Moxy Picadilly Circus, we do things differently. We’re stylish, spirited and always on – just like the city we’re proud to be part of. Moxy is more than just a place to stay; it’s a vibe. Think smart design, social spaces and a bold team who bring the energy 24/7. We’re looking for a confident and capable Night Manager to lead our overnight operations. You’ll ensure our guests get the same vibrant Moxy experience at midnight as they would do at midday. From managing check-ins to handling emergencies, you’ll be the go-to person.
What You’ll Be Doing:
- Take charge of the hotel during the night hours, acting as the senior leader on duty
- Deliver warm, professional and efficient service to late arrivals and night owls
- Supervise the night teams
- Conduct nightly audits, reconcile reports and ensure all systems are up to date
- Respond swiftly to guest concerns and safety incidents with a calm, can-do attitude
- Maintain a secure, welcoming and on-brand atmosphere through the night
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
- Conduct Health and Safety Checks and Night Walks and maintain a good status awareness of all hotel areas
What we are looking for:
- Previous experience in hotel front office or night operations (supervisory experience essential)
- A self-starter with strong decision making and leadership skills
- Warm, engaging communication and guest service mindset
- Experience with PMS systems (Opera experience preferred)
- Reliable, flexible and able to work nights and weekends.
Why Join Us?
- Opportunity to be part of Europe’s largest Moxy Hotel in London’s most vibrant locations
- Competitive salary
- Fun, energetic work culture with real opportunities to grow
- Career growth opportunities
If you’re a proactive, adaptable, and results-driven leader, we’d love to hear from you!
Night Manager - Moxy employer: Zedwell
Contact Detail:
Zedwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager - Moxy
✨Tip Number 1
Familiarise yourself with Moxy's unique brand and culture. Understanding their vibrant, stylish vibe will help you align your approach during interviews and show that you're a great fit for the team.
✨Tip Number 2
Highlight your leadership skills and experience in night operations. Be ready to share specific examples of how you've successfully managed teams and handled emergencies in previous roles.
✨Tip Number 3
Prepare to discuss your knowledge of PMS systems, especially Opera. If you have experience with these systems, be sure to mention it, as it’s a key requirement for the Night Manager role.
✨Tip Number 4
Showcase your customer service mindset. Think of ways you can create a welcoming atmosphere for guests at night and be ready to share how you would handle guest concerns or safety incidents.
We think you need these skills to ace Night Manager - Moxy
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Night Manager position. Tailor your application to highlight your relevant experience in hotel front office or night operations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your supervisory experience, decision-making skills, and any relevant experience with PMS systems like Opera. Use bullet points for clarity and focus on achievements that demonstrate your leadership abilities.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the Moxy brand and how your values align with their vibrant culture. Mention specific examples of how you've successfully managed teams or handled guest concerns in previous roles.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Night Manager role.
How to prepare for a job interview at Zedwell
✨Show Your Leadership Skills
As a Night Manager, you'll be leading the team during the night shift. Be prepared to discuss your previous supervisory experience and provide examples of how you've successfully managed teams in high-pressure situations.
✨Demonstrate Your Guest Service Mindset
Moxy values warm and engaging communication. During the interview, share specific instances where you went above and beyond for guests, showcasing your ability to create a welcoming atmosphere even during late hours.
✨Familiarise Yourself with PMS Systems
Since experience with PMS systems is preferred, make sure to brush up on your knowledge of Opera or similar systems. Being able to discuss your familiarity with these tools will show that you're ready to hit the ground running.
✨Prepare for Situational Questions
Expect questions about how you would handle emergencies or guest concerns during the night. Think through potential scenarios and articulate your calm, can-do approach to problem-solving.