Guest Service Agent in London

An exceptional opportunity has arisen for a passionate Guest
Service Agent to be part of the Front Office Team at a Criterion Hospitality
property located in Piccadilly Circus.

We are a passionate and creative company looking to bring
innovation into to our real-estate, hotels, and other parts of our business. If
your next role involves drive and passion for innovation, in a fast-paced
environment, then we would be delighted to hear from you.

With four hotels currently in our portfolio, all located in
London’s bustling West End, we’re looking for an experienced, vibrant and
energetic Guest Service Agent to join our team.

What You Will Be Doing:

• You will act as the ‘face’ of our company and
  ensure visitors receive a heart-warming welcome. You will also coordinate all
  front desk activities, including calls, reservations and guests’ services.
• As a Guest Services Agent, you should combine a
  pleasant personality with a dynamic professional attitude to supervise and lead
  our team. The ideal individual can deal efficiently with complaints and has a
  solid customer service approach.
• Ultimately, you should be able to ensure our
  reception team provides professional and friendly service to our customers and
  guests.

What We Are Looking For?

• A positive individual that is excited to be part
  of a fun Team
• Driven to deliver results
• Minimum 1 year in a Front Office Role in a
  similar property

What We Offer:

• Daily food allowance (non contractual) for days
  worked
• Company pension scheme
• Holidays
• Employee assistance program and counselling
  sessions (including close family members)
• Discounted stays at other properties
• Refer a friend scheme

Join Our Company!

You will be welcome to a workplace where we are motivated by
having fun at work! You will be rewarded with an environment that encourages
innovation, creativity, and outside-the-box thinking! There are plenty of
opportunities for you when you\’re ready to grow your career with us with
excellent competitive benefits.

Prior experience within a similar role is essential and
experience highly beneficial. The successful applicant must have the right to
work in the United Kingdom to be considered for this role.

Apply ASAP if you want to join a fast-paced innovative UK
company.