An exceptional opportunity has arisen for a passionate Night Host - Guest Service Agent to be part of the Front of House Team at Zedwell Hotel, located in Greenwich.
With six hotels currently in our portfolio, all located in London’s bustling West End, we’re looking for an experienced, vibrant, and energetic Host to join our team.
What you will be doing
You will act as the ‘face’ of our company and ensure our guests receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations, and guests’ services.
As a Host, you should combine a pleasant personality with a dynamic professional attitude. The ideal candidate should be able to deal efficiently with complaints and have a solid customer service approach.
What are we looking for
- A positive individual that is excited to be part of a fun team
- Driven to deliver results
- Minimum 1 year in a Front Office Role in a similar property
What we offer you
- Daily food allowance (non contractual) for days worked
- Company pension scheme
- Holidays
- Employee assistance program and counselling sessions (including close family members)
- Discounted stays at other properties
- Refer a friend scheme
Night Guest Service Agent employer: Zedwell GW - Reception
Zedwell Hotel in Greenwich is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With a focus on employee development and a commitment to providing outstanding guest experiences, our Night Front Desk Hosts enjoy a supportive environment that fosters collaboration and innovation. Join us to be part of a dynamic team dedicated to creating memorable stays for our guests while enjoying the unique charm of Greenwich.
