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- Tasks: Lead innovative tech training programs and empower employees to excel in core business systems.
- Company: Join ZEDRA, a forward-thinking company focused on operational excellence and continuous improvement.
- Benefits: Competitive salary, travel opportunities, and a chance to mentor fellow trainers.
- Why this job: Make a real impact by driving user adoption and shaping the future of technology learning.
- Qualifications: 5+ years in tech training, strong communication skills, and experience with diverse training methods.
- Other info: Dynamic role with opportunities for professional growth and collaboration across projects.
The predicted salary is between 36000 - 60000 £ per year.
As a Senior Technology Trainer at ZEDRA, you will lead the design and delivery of innovative training programs that empower employees to make the most of our core business systems. You’ll drive user adoption, support change management across projects, and mentor other trainers to ensure consistent, high-quality learning experiences. This role is key to enabling operational excellence and fostering a culture of continuous improvement. This role will require occasional travel to support training needs across the business.
Key Accountabilities
- Lead and manage the organisation’s technology training program, ensuring it supports business needs and strategic goals.
- Regularly assess and refine existing training provision, identifying gaps and shaping the future direction of technology learning.
- Design and implement innovative initiatives that drive user adoption and strengthen proficiency across core applications and platforms.
- Deliver impactful training sessions — both in person and virtually — tailored to diverse audiences and aligned with ongoing projects.
- Collaborate closely with project teams to embed training into delivery plans, supporting smooth change management and successful adoption.
- Provide mentorship and guidance to other trainers, fostering professional growth and ensuring consistency in training standards.
Knowledge and Experience
- Proven experience in designing and delivering technology training programs with successful outcomes in a multinational corporate environment (5 years+).
- Experience of Quantios NavOne, LaserFiche or PAXUS would be an advantage.
- Degree in IT, Education, Business, or equivalent, certifications in technology training.
- Strong communication and presentation skills, able to explain complex concepts clearly.
- Skilled in creating high-quality training materials (guides, presentations, e-learning, videos).
- Experience delivering both in-person and virtual training sessions, adapting to audience needs.
- Ability to develop engaging content for different learning styles and business requirements.
- Skilled in evaluating training effectiveness and improving programs based on feedback.
- Proficient with Learning Management Systems (LMS) and digital training platforms.
- Up-to-date knowledge of technology trends, systems, and applications.
- Experience mentoring junior trainers and promoting continuous learning.
- Professional qualifications in instructional design or technology training are desirable.
- Excellent organizational and time management skills, able to handle multiple initiatives under pressure.
- Strong communication skills in English essential, other spoken languages would be advantageous.
Senior Technology Trainer employer: ZEDRA Group
Contact Detail:
ZEDRA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technology Trainer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Technology Trainer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training programs, materials, and any feedback you've received. This will give potential employers a taste of what you can bring to the table and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its training needs. Tailor your responses to highlight how your experience aligns with their goals, especially around user adoption and change management. We want to see that you’re not just a fit, but the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to contribute to our culture of continuous improvement.
We think you need these skills to ace Senior Technology Trainer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in designing and delivering technology training programs. We want to see how your skills align with the key accountabilities mentioned in the job description.
Showcase Your Impact: When detailing your past roles, focus on the outcomes of your training initiatives. Use specific examples that demonstrate how you’ve driven user adoption and improved proficiency in core applications. Numbers and results speak volumes!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your communication is easy to understand. This will reflect your strong communication skills, which are essential for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ZEDRA Group
✨Know Your Stuff
Make sure you’re well-versed in the technology training programs you've designed and delivered. Brush up on your knowledge of Quantios NavOne, LaserFiche, or PAXUS if you have experience with them. Being able to discuss specific examples of your past successes will show that you’re the right fit for the role.
✨Tailor Your Approach
Since this role involves delivering training to diverse audiences, think about how you can adapt your training style to different learning needs. Prepare to discuss how you’ve successfully engaged various groups in the past, whether in-person or virtually. This will demonstrate your flexibility and understanding of effective training methods.
✨Showcase Your Mentorship Skills
As a Senior Technology Trainer, mentoring other trainers is key. Be ready to share your experiences in guiding others and how you’ve fostered professional growth within your teams. Highlight any specific strategies you’ve used to ensure consistency in training standards.
✨Emphasise Continuous Improvement
ZEDRA values a culture of continuous improvement, so come prepared with examples of how you’ve assessed and refined training programmes in the past. Discuss how you’ve used feedback to enhance training effectiveness and drive user adoption, showing that you’re committed to ongoing development.
