At a Glance
- Tasks: Coordinate one-off jobs from enquiry to completion, ensuring customer satisfaction.
- Company: Join Zed Services, a dynamic team in North London.
- Benefits: Competitive salary, supportive environment, and opportunities for growth.
- Other info: Perfect for those seeking a proactive role with real responsibility.
- Why this job: Be the key player in delivering exceptional service and making a difference.
- Qualifications: Organised, confident communicator with a knack for multitasking.
The predicted salary is between 30000 - 32000 £ per year.
One-Off Jobs Coordinator / Operations Administrator
Location
North London – Office Based
Hours
Monday–Friday, 8am–5pm
Salary
Zed Services is looking for a highly organised, proactive and confident
One-Off Jobs Coordinator / Operations Administrator to take responsibility for our one-off jobs from initial enquiry through to completion and payment.
Responsibilities
- Answer incoming calls, emails and customer enquiries.
- Book and schedule one-off cleaning, gardening and property maintenance jobs.
- Prepare quotes using agreed company pricing.
- Coordinate jobs with our field team and subcontractors.
- Arrange access, keys and job requirements.
- Keep customers updated throughout their job.
- Ensure before/after photos and reports are received and correctly filed.
- Send completed reports to customers.
- Raise and send invoices promptly after jobs are completed.
- Monitor outstanding invoices and chase payments when required.
- Keep our CRM, schedules and job records fully updated.
- Identify additional works and opportunities.
- Take ownership of each job from initial enquiry through to completion and payment.
About You
You will need to be highly organised, confident speaking with customers, quick and professional with emails, comfortable using computer systems and able to work independently without needing constant direction.
Experience in cleaning, property maintenance, facilities management or a similar service business would be helpful but is not essential.
This is not simply a receptionist position .
You will be responsible for ensuring our one-off jobs are booked, organised, completed, reported and invoiced efficiently while providing customers with a fast and professional service.
Administrator / One-Off Jobs Coordinator in London employer: Zed Services Careers
Zed Services is an excellent employer that values organisation and proactivity, offering a supportive work culture in North London. Employees benefit from a collaborative environment where they can grow their skills in operations management while enjoying competitive salaries and the opportunity to make a meaningful impact on customer satisfaction. With a focus on professional development and a commitment to excellence, Zed Services stands out as a rewarding place to work for those seeking a dynamic role in the service industry.
