At a Glance
- Tasks: Solve AV issues on-site and ensure accurate ticket logging.
- Company: Join a leading provider in Audio Visual Systems Integration and Smart Room Technology.
- Benefits: Enjoy opportunities for travel, hands-on experience, and working with cutting-edge technology.
- Why this job: Be part of a dynamic team that values innovation and offers real-world impact.
- Qualifications: 2 years of AV service experience and familiarity with conference room technologies required.
- Other info: Candidates must be willing to work in London and surrounding areas.
The predicted salary is between 36000 - 60000 £ per year.
Snapshot of Role, Responsibilities & Skills for the AV Service Engineer
Zebrec are delighted to offer this role as AV Service Engineer working for our client who is a reputable & leading provider of professional services to their industry of Audio Visual Systems Integration, Smart Room Technology & Network & IT Infrastructure.
- Carrying out site visits to remedy issues that can\’t be resolved remotely.
- Ensuring ticket accuracy, including complete and detailed logs of all activities, time spent, materials used, and actions taken.
- Raising cases with manufacturers and following up on open cases.
- Experience with conference room technologies such as Crestron, Extron, AMX, Biamp, and BSS Soundweb.
- Experience with video and audio processing technologies.
- Building-related technology experience, including access control, CCTV, BMS, and lighting.
- Proficiency in IT network fundamentals, including network troubleshooting, IP addressing, VLAN awareness, and cable testing.
- Competent in firmware updates and basic diagnostics for networked AV components.
- Ability to read schematics.
- 2 years minimum experience within an AV Service related role.
- Happy to work in London and travel to surrounding areas.
A full and updated specification may be available, please contact us for details.
If you would be interested in applying for the role of AV Service Engineer then please send us a copy of your updated CV.
We take your data seriously and you can view our privacy policy on our website. By applying for this role, you are acknowledging that you have accepted Zebrecs terms & conditions.
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AV Service Engineer employer: Zebrec
Contact Detail:
Zebrec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Service Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Crestron, Extron, and Biamp. Having hands-on experience or even just a solid understanding of these systems can set you apart during interviews.
✨Tip Number 2
Network with professionals in the AV industry, especially those who work with smart room technology and IT infrastructure. Attend relevant events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss your troubleshooting skills in detail. Be ready to share specific examples of how you've resolved complex AV issues in the past, as this will demonstrate your practical experience and problem-solving abilities.
✨Tip Number 4
Show your willingness to travel and work in various locations, particularly in London and surrounding areas. Highlighting your flexibility can make you a more attractive candidate for the role.
We think you need these skills to ace AV Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AV service roles, particularly with technologies mentioned in the job description like Crestron, Extron, and network fundamentals. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are a great fit for the AV Service Engineer role. Mention your experience with conference room technologies and your ability to troubleshoot network issues, as these are key aspects of the job.
Showcase Technical Skills: In your application, emphasise your technical skills related to audio-visual systems, including any certifications or training you've completed. This will help you stand out as a qualified candidate.
Follow Application Instructions: Ensure you follow the application instructions carefully. Submit your updated CV as requested and double-check for any additional documents that may be required. Attention to detail is crucial!
How to prepare for a job interview at Zebrec
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of AV technologies, especially those mentioned in the job description like Crestron, Extron, and Biamp. Be prepared to discuss your hands-on experience with these systems and how you've resolved technical issues in the past.
✨Demonstrate Problem-Solving Skills
Since the role involves site visits to resolve issues, be ready to share specific examples of challenges you've faced in previous roles and how you successfully addressed them. Highlight your troubleshooting process and any innovative solutions you implemented.
✨Emphasise Attention to Detail
The job requires accurate ticket logging and detailed documentation. During the interview, mention your methods for ensuring accuracy in your work, such as keeping thorough records and following up on open cases with manufacturers.
✨Be Ready to Discuss Networking Fundamentals
As proficiency in IT network fundamentals is crucial, prepare to talk about your understanding of IP addressing, VLANs, and network troubleshooting. You might even be asked to solve a hypothetical networking issue, so practice explaining your thought process clearly.