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For Companies At a Glance
- Tasks: Solve AV issues on-site and ensure accurate ticket logging.
- Company: Join a leading provider in Audio Visual Systems Integration and Smart Room Technology.
- Benefits: Enjoy opportunities for travel, hands-on experience, and working with cutting-edge technology.
- Why this job: Be part of a dynamic team that values innovation and offers real-world impact.
- Qualifications: 2+ years in AV service, with skills in network fundamentals and conference room tech.
- Other info: Willingness to travel around London is essential.
Zebrec are delighted to offer this role as AV Service Engineer working for our client who is a reputable & leading provider of professional services to their industry of Audio Visual Systems Integration, Smart Room Technology & Network & IT Infrastructure.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Snapshot of Role, Responsibilities & Skills for the : AV Service Engineer
* Carrying out site visits to remedy issues that can’t be resolved remotely
* Ensuring ticket accuracy, including complete and detailed logs of all activities, time spent, materials used, and actions taken.
* Raising cases with manufactures and following up on open cases.
* Experience with conference room technologies such as Crestron, Extron, AMX, Biamp, and BSS Soundweb
* Experience with video and audio processing technologies
* Building-related technology experience, including access control, CCTV, BMS, and lighting.
* Proficiency in IT network fundamentals, including network troubleshooting, IP addressing, VLAN awareness, and cable
* testing.
* Competent in firmware updates and basic diagnostics for networked AV components.
* Ability to read schematics
* 2 years minimum experience within an AV Service related role
* Happy to work in London and travel to surrounding areas
A full and updated specification may be avaiable, please contact us for details.
If you would be interested in applying for the role of AV Service Engineer then please send us a copy of your updated CV
We take your data seriously and you can view our privacy policy on our website. xiskglj By applying for this role, you are acknowledging that you have accepted Zebrecs terms & conditions.
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AV Service Engineer employer: Zebrec
Contact Detail:
Zebrec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Service Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Crestron and Extron. Having hands-on experience or even just a solid understanding of these systems can set you apart during interviews.
✨Tip Number 2
Network with professionals in the AV industry. Attend relevant events or join online forums to connect with others who work in AV service roles. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your troubleshooting experiences in detail. Be ready to share specific examples of how you've resolved complex AV issues, as this will demonstrate your problem-solving skills and technical expertise.
✨Tip Number 4
Show your willingness to learn and adapt. The AV industry is constantly evolving, so expressing your enthusiasm for ongoing training and staying updated with new technologies can make a positive impression on potential employers.
We think you need these skills to ace AV Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AV service roles, particularly with technologies mentioned in the job description like Crestron, Extron, and network fundamentals. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are a good fit for the AV Service Engineer role. Mention your experience with conference room technologies and your ability to troubleshoot network issues, as these are key aspects of the job.
Showcase Relevant Skills: In your application, emphasise your technical skills such as firmware updates, reading schematics, and any building-related technology experience. This will help you stand out as a candidate who meets the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an AV Service Engineer.
How to prepare for a job interview at Zebrec
✨Know Your AV Technologies
Familiarise yourself with the specific technologies mentioned in the job description, such as Crestron, Extron, and Biamp. Be prepared to discuss your experience with these systems and how you've used them in previous roles.
✨Demonstrate Problem-Solving Skills
Since the role involves site visits to resolve issues, be ready to share examples of how you've tackled technical problems in the past. Highlight your troubleshooting process and any successful outcomes.
✨Showcase Your Documentation Skills
The job requires accurate ticket logging and detailed documentation. Bring examples of how you've maintained logs or reports in previous positions, and explain why this is important for effective service delivery.
✨Prepare for Technical Questions
Expect questions related to IT network fundamentals and AV component diagnostics. Brush up on your knowledge of IP addressing, VLANs, and firmware updates to confidently answer any technical queries during the interview.
