Technical Solutions Consultant

Remote Work: Yes

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You will have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra.

Zebra Professional Services team has a great new opportunity for a Technical Solutions Consultant to join our diverse international team. This role will involve travel to customer sites across the UK as well as required attendance to our Bourne End office, and opportunity to work from home.

In this exciting role with Zebra Professional Services, you will be responsible for the systems integration project lifecycle, from initial analysis and design to final implementation. You will craft and present technical solutions to clients, create essential project documentation, and act as the key technical escalation point for our Field Engineers working on large-scale solution deployments.

Due to the nature of some projects, Security Clearance and UK Gov DBS Check will be required.

• Completing all phases of systems integration design projects.
• Delivering and implementing our solution and services within the project scope and deliverables.
• Supporting, identifying and raising Change requests.
• Supporting and contributing into SOW documentation, reviewing with our internal Legal team.
• Analyzing best approach to solving systems, applications, or process design problems (innovation vs. re-use) including best fit solution to customer requirements.
• Documenting and presenting to clients on technical solutions/designs.
• Providing support to Field Engineers working on device integration on customer site, dealing with escalations.
• Creating and providing technical documentation that explains upcoming or existing integrations to non-technical individuals.

• Up to 5 years of engineering experience, or engineering educational background.
• Knowledge of MDM, Android devices.
• Basic software development and networking knowledge.
• Field engineering experience from client facing role is a must.
• Knowledge of RFID and UWB is a plus.
• Excellent communication skills, ability to deal with external clients.
• Ability to work on complex projects with minimal supervision.
• Ability to travel across the UK and work occasional night shifts as and when the project needs.

• Experience with Java and/or C#.
• Knowledge of Windows operating systems.
• High level written skills, this is required for producing the technical documentation for our integration work.
• Complex and versatile programming knowledge for different languages and hardware uses.

• 25 days of vacation.
• Up to 32 hours paid time off per year to volunteer with a charity of your choice.
• Reward & Recognition scheme - earn points to spend online.
• Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments.
• Annual bonuses based on financial results.
• Yearly salary increases according to individual performance.
• Employee referral bonus for bringing New Talent to Zebra.
• Pension Scheme with a matched contribution up to 7%.
• Private medical and dental cover.
• Access to an innovative online learning platform.
• Cycle to work scheme.
• Employee Assistance Program.

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