Repair Services (GB), Team Lead

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve. You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally.

We’ve only begun reimagining the future – for our people, our customers, and the world. Let’s create tomorrow together.

Performs logistical tasks (receiving & shipping), troubleshooting, repairs (mechanical or electrical in nature), testing, and cleaning of customer returned products. Directly supports operational improvement activities and implementation of cost reduction ideas.

Responsibilities:

• Interacts with junior level staff regarding work distribution.
• Requires ability to gain the cooperation of others to assure work is completed according to timetables and standards.
• May be required to interpret and frame complex or specialized information for presentation to varied audiences, depending on role.
• May have contact with key internal and external stakeholders in order to resolve complex problems.
• May network with key contacts outside own area of expertise.
• Monitors daily operations of a unit or sub-unit.
• May represent the unit on project teams and may perform in project leadership role on projects of significant scope and impact depending on role.
• Complexity of problem solving varies according to role.
• Requires ability to assess and respond effectively to work quality and flow problems.
• Effectively distributes work, providing performance guidance as needed.
• Acts as a lead worker though has no formal supervisory responsibilities.
• Provides leadership in emergency situations such as building evacuations or in cases of employee emergencies.
• Full knowledge of ISO requirements and demonstrated ability to handle external auditors.
• Develops basic reports, reviews data for accuracy, analyzes data, and uses findings of analytics to prioritize areas for further investigation to sustaining engineering or other functions.

Qualifications:

Job Requirements:

• Minimum Education: High School Diploma or GED preferred but not required.
• Minimum Work Experience (years): 4+ Years.

Key Skills and Competencies:

• Able to work in a team environment.
• Good communication and interpersonal skills.
• Able to follow and understand work instructions.
• Requires full knowledge of own area of functional responsibilities.

UK benefits:

• 25 days holiday + public holidays.
• Up to 32 hours paid time off per year to volunteer with a charity of your choice.
• Reward & Recognition scheme - earn points to spend online.
• Pension Scheme with a matched contribution up to 7%.
• Private medical cover.
• Access to an innovative online learning platform.
• Cycle to work scheme.
• Employee Assistance Program.

Zebra’s culture is encouraging and collaborative where employees are encouraged to learn and grow together. This is a phenomenal time to join us – we are excited to hear from you!

Equal Opportunities:

We are committed to offering equal opportunities, and we encourage applications from all sections of the community. At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of change makers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organisations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.