Organizational Change Management Lead

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

What We’re Looking For: The Change Management Lead creates and implements change management strategies and plans, coaches business leaders on change leadership, enables others to drive change activities, helps project teams integrate change management activities into their project plan, and creates internal and external communications and enablement materials that aid in driving awareness and adoption of change by internal and external stakeholders.

Essential Duties and Responsibilities:

• Identify stakeholders, analyze stakeholder impacts, complete change management assessments, and create strategies to effectively drive change.
• Drive understanding and adoption of new and modified tools, business processes, systems, job roles, and organizational structures.
• Create and implement change management strategies and plans that maximize employee adoption and usage and minimize resistance.
• Create and manage execution of change management deliverables (Change Management Plans, Stakeholder Assessments, Impact Assessments, Communications Plans).
• Support and lead training efforts.
• Collaborate with peer change managers across Zebra to drive continuous improvement in the area of change management methodologies, documentation, communications, etc.

Engagement and Communications:

• Coordinate development and delivery of project-related communications and engagement activities.
• Plan and execute cross-company communications and stakeholder engagement activities, potentially including events, forums, awareness meetings, newsletters, posters, leadership videos, local open houses, road shows, celebrations, etc.
• Collaborate with cross-functional marketing, communications, and partner program teams to coordinate timing and delivery of external communications.
• Prepare program-level change management materials for use in regular leadership reviews, program status meetings, quarterly business reviews, etc.
• Establish and maintain necessary internal and external communications infrastructure, including change agents, distribution lists, mailboxes, repositories for documents and photos.

Additional Requirements:

• Excellent English-language writing skills.
• Excellent English-language business conversation proficiency and presentation skills.
• Solid project management skills, including ability to manage multiple, dynamic projects and tasks.
• Strong proficiency with Microsoft Office Suite (PowerPoint, Excel, Word).
• Strong interpersonal skills, with ability to tailor style and messages for different audiences.
• Ability to think and act strategically and deliver high-quality results in a fast-paced environment.
• Experience leading change activities is a strong plus.

Job Requirements:

• Minimum: BA/BS from an accredited college or university; 8+ years’ of experience in an organizational change management role.
• Excellent written English language communication skills as demonstrated by submitted writing samples.
• Must work on a hybrid schedule in our Lincolnshire, IL headquarters (3 days a week minimum including Tuesdays and Thursdays).

Preferred:

• Relevant professional experience, including wide-ranging previous roles in change management and communications.
• Proven ability to work with different stakeholders and teams in a global, multi-site organization.
• Work independently with little or no supervision.
• Experience leading change activities, including vision setting, leadership/change sponsor alignment and engagement, stakeholder analysis, impact identification, readiness assessment, communication strategies, training plans, and measurement of adoption.
• Attention to detail.
• Maturity and professionalism in interactions at all levels.
• Strong proficiency with Microsoft Office Suite (PowerPoint, Excel, Word) and SharePoint.
• Ability to coordinate, leverage, and maximize the knowledge, skills, and efforts of others to achieve goals.
• Solid project management skills, including ability to manage multiple, dynamic projects and tasks.
• International experience preferred.

Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law.

If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Pay Range: $96,800.00 - $145,200.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings.

We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs.

Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

AI Technology Statement: Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people.