Senior Sales Engineer

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

Are you ready to make an impact in our largest and most strategic vertical? We are expanding our expert Sales Engineering team to drive revenue and deliver cutting‑edge solutions to our retail customers. In this highly visible role, you will act as the primary technical point of contact for our customers, bridging the gap between pre‑sales and post‑sales. You will partner closely with Account Managers on a named account list, leveraging our broad product portfolio to influence sales, win business, and solve real‑world challenges in the fast‑paced retail sector. This is a hybrid, field‑based role designed for those who thrive on variety and direct engagement. While you will enjoy the flexibility of working remotely, you will also attend our Bourne End office occasionally for team collaboration and strategic planning.

Responsibilities

• Partner closely with Account Managers to identify and qualify opportunities, progress deals through the sales cycle, and help close net‑new revenue.
• Act as the main technical point of contact for customers during the pre‑sales phase and serve as a smooth liaison for post‑sales execution.
• Conduct frequent customer visits, establishing trust and tailoring your communication to engage stakeholders at all levels—from operational staff on the floor to the C‑suite.
• Align with your AMs on a targeted named account list, focusing heavily on driving growth within the retail vertical.
• Engage in knowledge transfer and onboarding with your predecessor, who is still within the business, to ensure a smooth handover.

Qualifications

• Bachelor’s degree or equivalent experience (Computer Technology degree highly preferred).
• 5–8 years of relevant experience, preferably within a technology company.
• Excellent presentation and communication skills, with a proven ability to tailor messaging to varied stakeholder levels.
• Strong background and domain experience within the Retail sector.
• Experience with Android platforms and familiarity with Zebra products/tools.
• Advanced domain and solutions knowledge, with the ability to adapt sales strategies effectively.

Benefits

• 25 days of vacation
• Up to 32 hours paid time off per year to volunteer with a charity of your choice
• Reward & Recognition scheme – earn points to spend online
• Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments
• Annual bonuses based on financial results
• Yearly salary increases according to individual performance
• Employee referral bonus for bringing new talent to Zebra
• Pension Scheme with a matched contribution up to 7%
• Private medical and dental cover
• Access to an innovative online learning platform
• Cycle to work scheme
• Employee Assistance Program
• Incentive Compensation: In addition to base pay, Zebra offers this role an opportunity to earn variable compensation in the form of commission for achieving quota, at 25%, in accordance with the terms of the applicable sales incentive plan.