At a Glance
- Tasks: Lead innovative solution designs and deliver tailored training to customers.
- Company: Join Zebra, a community of innovators transforming the way we work.
- Benefits: Enjoy 25 days vacation, bonuses, and private medical cover.
- Other info: Flexible remote work with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping businesses optimise their workforce solutions.
- Qualifications: 3-5 years in consulting or software implementation, with SaaS experience preferred.
The predicted salary is between 63000 - 77000 £ per year.
At Zebra, we are a community of innovators who come together to create new ways of working. The Global SaaS Business Consultant is responsible for providing implementation and ongoing consulting services to customers, serving as a critical intermediary between our technical teams and our customers. In this role, you will provide expert implementation and ongoing consulting services, translating complex customer business requirements into comprehensive, actionable solution designs.
Your goal is to lead solution design workshops, deliver tailored training, and ensure customers can effectively leverage our timekeeping and workforce solutions to achieve their business objectives throughout the customer lifecycle.
Strategic Implementation:
- Provide comprehensive implementation consulting services for new customers, acting as the bridge between technical execution and customer business needs.
- Translate customer business requirements into detailed, comprehensive solution design documents.
Training & Enablement:
- Deliver robust customer training, including initial "Train the Trainer" and "Admin Training" sessions, as well as ongoing post-implementation training on new product features.
Project Support:
- Support the customer project team with industry expertise and best practices throughout the entire implementation process.
Lifecycle Consulting:
- Provide ongoing consulting to existing customers on new features, solution enhancements, and operational best practices.
Business Analysis:
- Analyze the evolving business needs of existing customers to recommend and implement configuration changes that continuously optimize solution usage.
- Serve as the primary subject matter expert on the solution and its application to various workforce and operational business needs.
Required:
- 3-5 years of experience in workforce consulting, software implementation, or a related field.
- Hands-on experience with timekeeping, payroll, or workforce management software products.
- SaaS Acumen - understanding of how SaaS workforce solutions operate and impact daily business operations.
- Willingness to travel across EMEA/APAC occasionally (up to 20%) per business need.
Preferred:
- Communication Skills: ability to act as an intermediary between highly technical teams and non-technical customer stakeholders, with a proven track record of delivering effective training.
- Commercial Awareness: capable of connecting with customers in line with their business needs and focus on providing the best outcomes from Workforce.
- Self-motivated and Independent: thrives in a primarily remote position, proactively communicating with internal and external stakeholders.
Benefits:
- 25 days of vacation
- Up to 32 hours paid time off per year to volunteer with a charity of your choice
- Reward & Recognition scheme
- Training and personal development in soft skills and hard skills
- Annual bonuses based on financial results
- Yearly salary increases according to individual performance
- Employee referral bonus for bringing New Talent to Zebra
- Pension Scheme with a matched contribution up to 7%
- Private medical and dental cover
- Access to an innovative online learning platform
- Cycle to work scheme
- Employee Assistance Program
- Incentive Compensation: opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system.
Location: London, United Kingdom Offsite Type: Full time
Business Consultant Remote in London employer: Zebra Technologies Corporation
At Zebra, we pride ourselves on fostering a culture of innovation and collaboration, where every employee is valued and empowered to make a meaningful impact. Located in the vibrant city of London, our forward-thinking environment offers ample opportunities for professional growth and development, alongside competitive benefits including performance-based incentives. Join us to be part of a diverse team that is dedicated to redefining the future of work through cutting-edge technology and a commitment to social responsibility.
Contact Details:
Zebra Technologies Corporation Recruitment Team
