Supervisor Operations (GB)

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve. You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimagining the future – for our people, our customers, and the world. Let’s create tomorrow together. Zebra is waiting for you! Come and join our 4,700 Sq. metre world class Manufacturing distribution and Repairs centre based at Fulwood, Preston. Zebra is committed to being your employer of choice by fostering a culture of curiosity, learning and acceptance.

As Supervisor Operations, you will be managing employees and contract workers in operational area, making sure the progress of team is being monitored, any issues and escalations are dealt with, and you report any progress, wins and risks to the management.

Responsibilities:

• Manages employees and/or contract workers in an operational area.
• Is directly responsible for the hiring, onboarding, training, performance and engagement of the staff.
• Assigns daily work, monitors progress, engages to resolve obstacles to ensure KPIs are met.
• Collaborates with peers across shifts and functions to support optimized performance across the site/business.
• Intentionally engages to drive a culture of belonging, development, safety, continuous improvement and high performance.
• Models Zebra’s culture and values for the teams they lead.
• Compiles and analyzes operational data.
• Prepares reports for leadership that include proposals to address performance gaps in the team.
• Evaluates performance of subordinates, provides coaching and feedback to support success.
• Conducts performance appraisals and determines pay increases for direct reports in alignment with Zebra’s philosophies and practices.
• Partners with Human Resources to recommend personnel actions such as promotions, transfers, discharges and discipline.
• Participates or leads projects as assigned.
• Performs other duties as assigned.

Qualifications:

• Ability to plan and coordinate production activities under pressure.
• Strong communication skills and the ability to influence and motivate people around you.
• Radius system knowledge (desirable).
• Oracle internal ordering and receipting.
• Smart Sheet Knowledge.
• Minimum 3+ years Warehouse Supervisor level experience essential.
• Maths and English GCSE/Functional Skills.
• Highly numerate with good understanding of written and spoken English.
• Punctual and reliable.
• Knowledgeable in people management practices including investigations, disciplinary procedure, and performance management and recruitment & selection processes.
• IT literate, Word, Excel, Outlook.

You will also need to be able to:

• Stand, walk, push, pull, squat, bend, and reach during shifts.
• Use trolleys or hand trucks to move items around.
• Go up and down stairs (where applicable).
• Complete overtime to help the team cover holidays and other instances.

What it’s like:

Your safety is important to us, so we provide all the training and PPE (Personal Protective Equipment) specific to your role.

Surroundings:

You will be working within a friendly supportive and helpful environment.

Dress code:

All uniform is provided on your first week, this includes trousers, tops, hoody and/or jumper and jacket. Zebra also contributes £50 towards the purchase of your safety shoes. You will also be issued with both cold and hot water drinking containers.

Facilities:

• 3 staff canteens with microwaves, refrigerators, and hot water taps.
• Drink and snack machines plus 1 subsidised sandwich machine and tea and coffee on free vend to all staff.

Benefits:

• 25 days holiday + public holidays.
• Up to 32 hours paid time off per year to volunteer with a charity of your choice.
• Reward & Recognition scheme - earn points to spend online.
• Pension Scheme with a matched contribution up to 7%.
• Private medical cover.
• Access to an innovative online learning platform.
• Cycle to work scheme.
• Employee Assistance Program.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.