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- Tasks: Install, maintain, and troubleshoot EPOS systems across Middlesbrough and Darlington.
- Company: Join one of the UK's largest tech providers with a focus on innovation.
- Benefits: Earn up to £36,000 with bonuses, enjoy 33 days holiday, and a company van.
- Why this job: Be part of a dynamic team making technology work for businesses and customers.
- Qualifications: Customer service experience and knowledge of computer hardware preferred; training provided.
- Other info: Monday to Friday hours with on-call rotation; excellent career growth opportunities.
The predicted salary is between 36000 - 42000 £ per year.
Key Skills: EPOS, Tills, IP Networks, WIFI, Installation, Configuration, Maintenance, Testing, Fault Finding, Cable Testing
The Company: Our client is one of the country's largest technology providers, supplying EPOS (till) systems, mobile apps for ordering and web apps for engaging with consumers through loyalty programmes or reservations.
The Job: As a Field Service Engineer, you will install, maintain, and troubleshoot system connectivity issues at sites throughout Middlesbrough and Darlington.
Duties include:
- Site Surveys
- Installation, testing and configuration of EPOS systems, including structured cable testing
- Planned maintenance
- Diagnose faults and swap out units
- Fault-finding on computer WIFI networks
- Reimage PCs, data copies and system updates
About You: As a Field Service Engineer, you should have a good mix of the following skills and experience.
- Field-based customer service engineering experience
- Knowledge of computer hardware (PCs, IP Networks and WIFI)
- Manage own diary and workload
- EPOS knowledge desirable / not essential as training given
- Full Driving Licence
Hours: Monday to Friday, 9 am - 5 pm. On-Call One Week in Three: Standby Hours: Mon - Fri 5pm-9pm, Sat & Sun 9am - 9pm.
Benefits: £32,540 (£29,764 + £2,776 standby allowance) estimated earnings: £36,000 including overtime when on call out + £250 quarterly performance bonus. Basic salary rises from £29,764 to £31,253 after 12 months service. Company Van, 33 days holiday, Pension Scheme, Profit Share, Excellent Additional Benefits.
Field Service Engineer IT in Middlesbrough employer: Zebra Technical Recruitment Ltd
Contact Detail:
Zebra Technical Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer IT in Middlesbrough
✨Tip Number 1
Get to know the company before your interview! Research their products, especially the EPOS systems they offer. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your troubleshooting skills! Since you'll be dealing with system connectivity issues, brush up on your fault-finding techniques. Maybe even set up a mock scenario to test yourself.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might just land you a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Service Engineer IT in Middlesbrough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with EPOS systems, IP networks, and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Field Service Engineer role and how your background makes you a perfect fit. Keep it friendly and professional – we love a bit of personality!
Show Off Your Problem-Solving Skills: In your application, mention specific examples where you’ve diagnosed and resolved technical issues. We’re looking for someone who can think on their feet, so share those stories that highlight your troubleshooting prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Zebra Technical Recruitment Ltd
✨Know Your Tech
Brush up on your knowledge of EPOS systems, IP networks, and WIFI. Be ready to discuss how you've installed or troubleshot these technologies in the past. Showing that you understand the technical aspects will impress the interviewers.
✨Demonstrate Customer Service Skills
As a Field Service Engineer, you'll be interacting with clients regularly. Prepare examples of how you've provided excellent customer service in previous roles. Highlight any experiences where you resolved issues or improved client satisfaction.
✨Plan Your Day
Since managing your own diary is crucial for this role, think about how you would organise your day-to-day tasks. Be prepared to discuss how you prioritise work and manage time effectively, especially when dealing with multiple site visits.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or specific challenges they face in the field. This shows your genuine interest in the role and helps you assess if it's the right fit for you.