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For Companies At a Glance
- Tasks: Install, maintain, and troubleshoot EPOS systems across Derby, Burton, and Leicester.
- Company: Join one of the UK's largest tech providers specializing in EPOS systems and consumer engagement apps.
- Benefits: Enjoy a competitive salary, performance bonuses, paid overtime, and a fully expensed company van.
- Why this job: Be part of a dynamic team with opportunities for training and growth in a tech-driven environment.
- Qualifications: Field-based customer service experience and knowledge of computer hardware are preferred; training provided.
- Other info: Work Monday to Friday, 9 am to 5 pm, with on-call duties one week in three.
The predicted salary is between 29000 - 40000 £ per year.
Field Service Engineer Derby, Burton upon Trent, Leicester Area
Key Skills: EPOS, Tills, IP Networks, WIFI, Installation, Configuration, Maintenance, Testing, Fault Finding, Cable Testing
The Company
One of the country\’s largest technology providers supplying EPOS (till) systems, mobile apps for ordering and web apps for engaging with consumers through loyalty programmes or reservations.
The Job
As a Field Service Engineer, you will install, maintain, and troubleshoot products and systems at sites throughout the Derby, Burton and Leicester areas.
Duties include:
Site Surveys
Installation, testing and configuration of EPOS systems, including structured cable testing
Planned maintenance
Diagnose faults and swap out units
Fault finding on computer WIFI networks
Reimage PCs, data copies and system updates
About You
As a Field Service Engineer, you should have a good mix of the following skills and experience.
Field-based customer service engineering experience
Knowledge of computer hardware (PCs, IP Networks and WIFI)
Manage own diary and workload
EPOS knowledge desirable / not essential as training given
Full Driving Licence
Benefits & Hours
£34620 + £1000 performance bonus includes standby and call-out pay, Plus Paid Overtime, Fully Expensed Company Van, 33 days holiday, Pension Scheme, Profit Share, Excellent Additional Benefits
Monday to Friday, 9 am 5 pm and On-Call One Week in Three
Job Notes: Derby, Burton, Leicester, Leicestershire, Derbyshire, Staffordshire, Service Technician, Field Technician, Service Engineer, Field Engineer, Support Technician, Support Engineer, EPOS Engineer, EPOS Technician
Field Service Engineer in Coalville employer: Zebra Technical Recruitment Ltd
Contact Detail:
Zebra Technical Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Coalville
✨Tip Number 1
Familiarize yourself with EPOS systems and their components. Even if you don't have direct experience, showing a proactive interest in learning about these systems can set you apart from other candidates.
✨Tip Number 2
Highlight any previous field service experience you have, especially in customer-facing roles. Being able to demonstrate your ability to manage your own workload and provide excellent customer service will be crucial.
✨Tip Number 3
Make sure to showcase your technical skills related to IP networks and WIFI troubleshooting. If you have any certifications or relevant training, mention them to strengthen your application.
✨Tip Number 4
Prepare for potential on-site scenarios during the interview. Think about how you would approach installation, maintenance, or fault-finding tasks, as practical problem-solving skills are key for this role.
We think you need these skills to ace Field Service Engineer in Coalville
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Field Service Engineer. Familiarize yourself with EPOS systems, installation processes, and troubleshooting techniques to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in field-based customer service engineering, particularly with EPOS systems, computer hardware, and network troubleshooting. Use specific examples to demonstrate your skills.
Showcase Your Skills: Clearly outline your technical skills related to installation, configuration, maintenance, and fault finding. Mention your knowledge of IP networks and WIFI, as well as your ability to manage your own workload effectively.
Tailor Your Application: Customize your cover letter to reflect your enthusiasm for the role and the company. Mention why you are interested in working with this technology provider and how your skills align with their needs.
How to prepare for a job interview at Zebra Technical Recruitment Ltd
✨Show Your Technical Skills
Be prepared to discuss your experience with EPOS systems, IP networks, and WIFI. Highlight any specific projects or challenges you've faced in the past that demonstrate your technical expertise.
✨Demonstrate Customer Service Experience
Since this role involves field-based customer service, share examples of how you've successfully interacted with clients. Emphasize your ability to manage your own workload and diary effectively.
✨Prepare for Practical Scenarios
Expect to be asked about troubleshooting and fault-finding scenarios. Brush up on common issues related to EPOS systems and be ready to explain how you would approach diagnosing and resolving them.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's technology, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
