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- Tasks: Install, maintain, and troubleshoot EPOS systems across Devon and Cornwall.
- Company: Leading tech provider in EPOS systems and consumer engagement apps.
- Benefits: Competitive salary, company van, 33 days holiday, and performance bonuses.
- Why this job: Join a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: Experience in customer service engineering and knowledge of computer hardware.
- Other info: Full training provided; great career growth opportunities await!
The predicted salary is between 28620 - 35000 £ per year.
Key Skills:
- EPOS Tills
- IP Networks
- WIFI Installation
- Configuration
- Maintenance
- Testing
- Fault Finding
- Cable Testing
The Company: Our client is one of the country's leading technology providers, supplying EPOS (till) systems, mobile apps for ordering and web apps for engaging with consumers through loyalty programmes or reservations.
The Job: As a Field Service Engineer, you will install, maintain, and troubleshoot IT network system connectivity and hardware issues at sites throughout Devon and Cornwall. Duties include:
- Installation, testing and configuration of EPOS systems, including structured cable testing
- Planned maintenance
- Diagnosing faults and swapping out units
- Fault-finding on computer WIFI networks
- Reimaging PCs, data copies and system updates
About You:
- Field-based customer service engineering experience
- Knowledge of computer hardware (PCs, IP Networks and WIFI)
- Manage own diary and workload
- EPOS knowledge desirable / not essential as full product training given
- Full Driving Licence
Hours: Monday to Friday, 9 am - 5 pm. On-Call One Week in Three: Standby Hours: Mon-Fri 5pm-9pm, Sat & Sun 9am-9pm.
Benefits: £31,396 (£28,620 + £2,776 standby allowance) estimated earnings: £35,000 including overtime when on call out + £250 quarterly performance bonus. Basic salary rises from £28,620 to £30,000 after 12 months service. Company Van, 33 days holiday, Pension Scheme, Profit Share, Excellent Additional Benefits.
Field Service Engineer in City of London employer: Zebra Technical Recruitment Ltd
Contact Detail:
Zebra Technical Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in City of London
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Devon and Cornwall. It's a great way to meet potential employers and fellow engineers who might have insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially any EPOS systems you've worked with. This can really set you apart during interviews and give employers a taste of what you can do.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to fault-finding and network troubleshooting. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Service Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with EPOS systems, IP networks, and any relevant technical skills. We want to see how your background fits the Field Service Engineer role, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a bit of personality!
Show Off Your Problem-Solving Skills: In your application, mention specific examples where you've diagnosed and resolved technical issues. We’re keen to see how you tackle challenges, especially in field-based roles like this one!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Zebra Technical Recruitment Ltd
✨Know Your Tech
Brush up on your knowledge of EPOS systems, IP networks, and WIFI installation. Be ready to discuss your experience with these technologies, as they are crucial for the role. If you can share specific examples of troubleshooting or installations you've done, that’ll really impress them!
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be interacting with clients regularly. Prepare to talk about your previous customer service experiences. Highlight how you’ve handled difficult situations or provided exceptional service, as this will demonstrate your ability to manage client relationships effectively.
✨Demonstrate Problem-Solving Abilities
Expect technical questions that assess your fault-finding skills. Think of scenarios where you diagnosed and resolved issues quickly. Practising common troubleshooting questions can help you articulate your thought process during the interview.
✨Manage Your Time Well
Since this role involves managing your own diary and workload, be prepared to discuss how you prioritise tasks and handle multiple responsibilities. Share examples of how you’ve successfully managed your time in previous roles, especially in field-based positions.
