At a Glance
- Tasks: Conduct user research and collaborate with clients like Google and Spotify on exciting projects.
- Company: Dynamic global research consultancy specialising in technology and media.
- Benefits: Performance-based bonus, annual training budget, private healthcare, and a day off for your birthday.
- Other info: Strong mentorship and opportunities for career growth in a collaborative environment.
- Why this job: Join a passionate team and make an impact on innovative tech solutions.
- Qualifications: Confident in research skills, self-starter, and interested in B2B and app development.
The predicted salary is between 35000 - 45000 £ per year.
This global research consultancy that specialises in technology and media is looking for a User Researcher to join their growing team. They have an amazing roster of clients including Google, BBC and Spotify, providing strategic advice and insights to support their unique and varied challenges. Projects could range from exploring what makes apps discoverable to understanding how TV viewing behaviour has evolved.
No two projects are the same; the work is always interesting. There are around 60 people based in their London office, and everyone is super passionate about what they do. Many clients return, which speaks volumes!
The role involves working alongside their Senior User Researcher on an existing piece of business that requires rapid research for a tech giant, with opportunities to engage in other ad hoc projects with different clients. Your responsibilities will include:
- Liaising with the client and collaborating with Senior User Researchers
- Working collaboratively with the development team
- Conducting qualitative interviews, analysis, and reporting
- Exhibiting strong organisational and time management skills
The ideal candidate:
- Is confident in their research abilities
- Is a self-starter who can work autonomously (support and mentorship are available)
- Has a genuine interest in the B2B space, particularly in working with developers
- Has a personal interest in game/app development
- Is comfortable running projects independently
- Can distil and communicate findings effectively
- Is confident working with important stakeholders
What can you expect from them?
- Strong mentorship from their Head of User Research, who has over 20 years of research experience
- As their third research hire, there is significant opportunity for role development
- A super collaborative working environment
Additional benefits include:
- Performance-based bonus
- Annual personal training budget
- Private healthcare
- Day off for your birthday
User Researcher employer: Zebra People
This global research consultancy, based in London, is an exceptional employer for a User Researcher due to its vibrant work culture and commitment to employee growth. With a strong emphasis on mentorship from seasoned professionals and a collaborative environment, employees are encouraged to take ownership of their projects while enjoying benefits like private healthcare and a personal training budget. The opportunity to work with prestigious clients such as Google and BBC ensures that no two days are the same, making it a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land User Researcher
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. We can’t stress enough how personal connections can give you the inside scoop on the company culture and even lead to referrals.
✨Tip Number 2
Prepare for those interviews! Research the company’s projects, especially with big names like Google and BBC. We want you to show off your knowledge and passion for their work, so dive deep into their case studies and be ready to discuss them.
✨Tip Number 3
Practice your qualitative interviewing skills! Since you'll be liaising with clients and stakeholders, we suggest doing mock interviews with friends or colleagues. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the User Researcher role. Highlight your research skills and any relevant experience, especially in B2B or tech. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for user research and why you're excited about working with clients like Google and BBC. Let us know what makes you a great fit for our collaborative environment.
Showcase Your Projects:If you've worked on interesting projects, don’t hold back! Include examples of your qualitative interviewing and analysis work. We love seeing how you’ve tackled challenges and what insights you’ve uncovered.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Zebra People
✨Know Your Research Inside Out
Make sure you’re well-versed in the latest trends and methodologies in user research. Brush up on qualitative interviewing techniques and be ready to discuss how you've applied them in past projects. This will show your confidence and expertise in the field.
✨Show Your Passion for Tech and Media
Since the company works with big names like Google and BBC, it’s crucial to express your enthusiasm for technology and media. Share any personal projects or interests related to app or game development to demonstrate your genuine interest in the industry.
✨Prepare for Collaborative Scenarios
Expect questions about teamwork and collaboration, especially since you’ll be working closely with senior researchers and developers. Think of examples where you’ve successfully worked in a team setting and how you contributed to achieving project goals.
✨Communicate Findings Clearly
As a User Researcher, distilling complex information into clear insights is key. Prepare to discuss how you’ve effectively communicated findings to stakeholders in the past. Practise summarising your research in a way that’s engaging and easy to understand.
