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For Companies At a Glance
- Tasks: Manage pilot projects, coordinate with partners, and analyse data for impactful outcomes.
- Company: Join a not-for-profit organisation tackling fraud in finance and tech.
- Benefits: Enjoy health insurance, life cover, 28 days holiday, and a pension scheme.
- Why this job: Make a real difference while developing your skills in a dynamic environment.
- Qualifications: 6+ years in account management or similar roles, with strong Excel skills.
- Other info: Work in a collaborative space with major industry players and excellent career growth.
The predicted salary is between 60000 - 84000 £ per year.
Hands-on Technical Account Manager role focused on delivery, coordination and data.
We’re working with a not-for-profit, industry-led organisation bringing together major players from financial services, technology and telecommunications to tackle fraud at scale. Backed by well-known organisations and operating in a highly regulated environment, they run collaborative, data-driven pilot projects with real-world impact.
BENEFITS
- Vitality health insurance
- Life Insurance and income protection
- 28 days’ holiday plus UK bank holidays
- Company pension scheme with employer contribution
The role
This is a hands-on Technical Account Manager role focused on delivery, coordination and data. You’ll be the primary operational contact for multiple member organisations, running pilot projects end-to-end: keeping stakeholders engaged, chasing actions, handling incoming datasets, performing basic analysis, and reporting progress clearly and confidently. It’s a role for someone who enjoys ownership, momentum, and getting things over the line.
What You’ll Do
- Act as the day-to-day operational contact for external partner organisations
- Run pilot projects from kick-off to close: planning, tracking, chasing actions, managing risks
- Receive, validate, clean and document datasets from multiple parties
- Perform basic analysis and reporting (primarily Excel; SQL/Python/R a plus)
- Produce clear progress updates and insight summaries for senior stakeholders
- Capture feedback and turn learnings into practical recommendations
- Work within data-sharing agreements and UK GDPR requirements
The candidate
You’ll be expected to have several years’ experience (typically ~6+) in roles such as Technical Account Manager, Customer Success, Implementation, Delivery or Partner Operations. Strong stakeholder management skills. Comfortable working with real-world, imperfect data (Excel expertise essential). Experience in or with regulated environments (e.g. finance, fintech, telecoms, big tech). Highly organised, detail-oriented, and outcomes-focused. Confident communicating with senior stakeholders.
If this sounds like you, then please apply ASAP with your CV to stand the best chance of getting an interview!
Technical Account Manager employer: Zebra People
Contact Detail:
Zebra People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at organisations you’re interested in. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Technical Account Manager role. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your past projects and successes. This can really set you apart during interviews and give you a chance to demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Account Manager. Highlight your experience in delivery, coordination, and data management, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Stakeholder Skills: Since you'll be managing multiple partner organisations, it's crucial to demonstrate your strong stakeholder management skills. Share examples of how you've successfully engaged with stakeholders in the past, and how you kept them informed and involved throughout projects.
Be Data-Driven: Given the focus on data in this role, make sure to mention your experience with datasets and any analytical tools you've used. If you have experience with Excel, SQL, or even Python/R, let us know! We love seeing candidates who can handle real-world data challenges.
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Zebra People
✨Know Your Data
Since this role is all about handling data, make sure you brush up on your Excel skills and any experience you have with SQL or Python. Be ready to discuss how you've managed datasets in the past and how you validated and cleaned them.
✨Stakeholder Engagement
This position requires strong stakeholder management skills. Prepare examples of how you've successfully engaged with stakeholders in previous roles. Think about specific situations where you kept them informed and involved throughout a project.
✨Project Management Prowess
You'll be running pilot projects from start to finish, so be prepared to talk about your project management experience. Highlight your organisational skills and how you track progress, manage risks, and ensure actions are completed on time.
✨Communicate Confidently
As you'll be reporting to senior stakeholders, practice articulating your thoughts clearly and confidently. Prepare to share insights and recommendations based on your analysis, and don’t shy away from discussing any challenges you've faced and how you overcame them.
