At a Glance
- Tasks: Design multi-channel experiences for top brands like Nike and Adidas.
- Company: Join a leading CX agency focused on innovative design solutions.
- Benefits: Enjoy a bonus scheme, pension plan, and access to exclusive discounts.
- Other info: Collaborative environment with opportunities for professional growth and 25 days annual leave.
- Why this job: Make a real impact by crafting user-centred designs that transform customer experiences.
- Qualifications: Proven design experience with a strong portfolio and agency background.
The predicted salary is between 50000 - 65000 £ per year.
Join a specialist CX agency, solving complex problems for some of the largest retail brands around including Nike, Adidas, Timbaland and North Face.
The client is a well-established experience design agency that combines the power of customer insight, UX and design with constant innovation and experimentation to help leading brands create remarkable customer experiences. They help huge brands like Adidas, North Face and Timbaland to understand the unmet needs of their customers and transform the way they meet them through testing, personalisation and service innovation across all channels.
The role involves playing an integral part in interpreting and synthesising insights about the attitudes, emotions, and behaviours of people to inspire and inform design decisions. You’ll collaborate closely with others across the team to create industry-leading products that deliver value for the people and the brands that you work with. You’ll rely on user-centred design methods to craft industry-leading user experiences – from concept to execution.
Key Responsibilities:- Conduct interviews, competitive research, design explorations, and strategic analysis.
- Create interactive experiences that are useful to users and promote your client’s businesses.
- Identify key ideas to drive projects and how to implement them in multiple channels.
- Provide deliverables including prototypes, proof of concept documents, wireframes, user flows, use cases, and user scenarios.
- Present various aspects of the user experience to both the development team and directly to clients.
- Track and monitor the progress of development and quality of the overall experience.
- Has proven design experience with examples of successfully launched projects that demonstrate strategic, conceptual and creative thinking via case studies.
- Previous experience of working in fast-paced agency environments is hugely beneficial.
- Is proficient in design principles for both web and mobile.
- Able to employ a broad set of methodologies to deliver work.
- Comfortable designing across multiple channels.
- Able to create simple, elegant solutions to solve complex interaction problems.
- Able to create documentation with logical narrative and conceptual models.
- Able to support the facilitation of workshops.
- Advocates for the business value of user-centered approaches both internally and externally.
- Experience designing for ecommerce journeys also beneficial.
- Bonus scheme.
- Contributory Pension Scheme.
- Access to Perkbox benefits and rewards platform, which provides a range of discounts on big retail brands and gym memberships, health & wellness support and much more!
- Regular company wide meetings and social events.
- Opportunities for professional growth and career development.
- 25 days annual leave + BH.
Interview stages include an approximate 45 min chat with Senior Talent Manager & Ops Director to discuss your experience and the role, followed by an approximate 1 hour chat with Experience Design Director & Senior/Lead UX Designer – portfolio run through.
Senior UX/Product Designer: Build multi‑channel experiences employer: Zebra People
Join a dynamic and innovative CX agency that champions creativity and collaboration, working with iconic retail brands like Nike and Adidas. With a strong focus on employee growth, you will benefit from a supportive work culture that encourages professional development, alongside perks such as a contributory pension scheme, a bonus scheme, and access to exclusive discounts through Perkbox. This is an exciting opportunity to make a meaningful impact in a fast-paced environment while enjoying a healthy work-life balance with 25 days of annual leave plus bank holidays.
StudySmarter Expert Advice🤫
We think this is how you could land Senior UX/Product Designer: Build multi‑channel experiences
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at agencies like the one you're eyeing. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Show off your portfolio! Make sure it’s not just a collection of your work but tells a story about your design process. Highlight projects that align with the role, especially those that demonstrate your user-centred approach.
✨Tip Number 3
Prepare for interviews by practising your presentation skills. You’ll likely need to present your work, so be ready to explain your design decisions and how they solve real user problems. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior UX/Product Designer: Build multi‑channel experiences
Some tips for your application 🫡
Showcase Your Experience:Make sure to highlight your previous design projects in your application. We want to see how you've tackled complex problems and delivered user-centred solutions, especially if you've worked with big brands like Nike or Adidas.
Tailor Your Application:Don’t just send a generic CV! We love it when applicants tailor their applications to our specific role. Mention your experience with multi-channel designs and how you’ve used insights to inform your design decisions.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate a logical narrative that showcases your thought process and design methodologies. Remember, simplicity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Zebra People
✨Know Your Portfolio Inside Out
Make sure you can confidently discuss your previous projects, especially those that showcase your strategic and creative thinking. Be ready to explain the design decisions you made and how they impacted user experience.
✨Research the Company and Their Clients
Familiarise yourself with the agency's work, particularly their major clients like Nike and Adidas. Understanding their approach to customer experience will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Prepare for User-Centred Design Discussions
Since the role heavily focuses on user-centred design, be prepared to discuss methodologies you've used in past projects. Think about how you can advocate for user needs and how this has driven your design decisions.
✨Practice Your Presentation Skills
You'll need to present your work to both the development team and clients, so practice articulating your design process clearly and confidently. Use storytelling techniques to make your case studies engaging and relatable.
