User Researcher — Drive B2B Tech & Media Insights in London

User Researcher — Drive B2B Tech & Media Insights in London

London Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Zebra People

At a Glance

  • Tasks: Conduct user research and provide insights for top tech clients like Google and Spotify.
  • Company: Dynamic global research consultancy specialising in technology and media.
  • Benefits: Performance bonuses, private healthcare, training budget, and a day off for your birthday.
  • Other info: Great mentorship and opportunities for career growth in a collaborative environment.
  • Why this job: Join a passionate team and make an impact on exciting B2B projects.
  • Qualifications: Strong research skills, self-starter attitude, and interest in game/app development.

The predicted salary is between 35000 - 45000 £ per year.

This global research consultancy that specialise in technology and media are looking for a User Researcher to join their growing team! They have an amazing roster of clients including Google, BBC and Spotify that they provide strategic advice and insights to in order to support their unique and varied challenges – projects could be anything from looking into what makes apps discoverable, to understanding how TV viewing behaviour has evolved.

No two projects are the same, the work is always interesting. There’s around 60 people based in their London office, and everyone is super passionate about what they do. A lot of their clients come back again and again, which speaks volumes!

The role involves working alongside their Senior User Researcher on an existing piece of business that involves rapid research for a tech giant, but you’ll also have the opportunity to get involved in other ad hoc projects with other clients. Your role will also involve:

  • Liaising with the client, and working alongside their Senior User Researchers
  • Working collaboratively with the development team
  • Qualitative interviewing, analysis and reporting
  • Having strong organisational and time management skills

What they’re looking for:

  • You’re super confident in your research abilities
  • You’re a self-starter and can work autonomously (although support and mentorship is there)
  • You’ve got a real interest in the B2B space, specifically working with developers
  • You’ve got a personal interest in the game/app development space
  • You’re happy to run projects on your own
  • You can distill and communicate findings really well
  • You’re confident working with important stakeholders

What can you expect from them?

  • Strong mentorship from their Head of User Research, who has over 20 years’ research experience to draw from
  • As their third research hire there’s a ton of opportunity around how your role can develop
  • They’re super collaborative in the way that they work

And the other stuff!

  • Performance based bonus
  • Annual personal training budget
  • Private healthcare
  • Day off for your birthday

User Researcher — Drive B2B Tech & Media Insights in London employer: Zebra People

This global research consultancy is an exceptional employer, offering a vibrant work culture where passion for technology and media thrives. With strong mentorship from seasoned professionals and a commitment to employee growth, you will have the opportunity to shape your role while working on diverse and engaging projects for high-profile clients like Google and BBC. The London office fosters collaboration and creativity, ensuring that every day brings new challenges and rewards, alongside benefits such as private healthcare and a personal training budget.

Zebra People

Contact Details:

Zebra People Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land User Researcher — Drive B2B Tech & Media Insights in London

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at companies you admire. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Show off your skills! Create a portfolio or case studies showcasing your research projects. This is your chance to demonstrate how you can tackle real-world challenges, just like the ones mentioned in the job description.

Tip Number 3

Prepare for interviews by understanding the company’s clients and their needs. Dive into their past projects and think about how your skills can help them solve unique challenges in the B2B tech and media space.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace User Researcher — Drive B2B Tech & Media Insights in London

User Research
Qualitative Interviewing
Data Analysis
Reporting Skills
Organisational Skills
Time Management
Stakeholder Communication

Some tips for your application 🫡

Show Your Passion for Research:Make sure to highlight your enthusiasm for user research in your application. We want to see that you’re not just ticking boxes, but genuinely excited about understanding user behaviour and insights, especially in the B2B tech and media space.

Tailor Your Application:Don’t send a generic application! We love it when candidates customise their CVs and cover letters to reflect the specific role. Mention your relevant experience with qualitative interviewing and how it aligns with our projects.

Be Clear and Concise:When writing your application, clarity is key. We appreciate well-structured responses that get straight to the point. Make it easy for us to see your skills and experiences without wading through fluff!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Zebra People

Know Your Research Inside Out

Make sure you’re well-versed in the latest trends and methodologies in user research, especially in the B2B tech and media space. Brush up on your qualitative interviewing techniques and be ready to discuss how you've applied them in past projects.

Showcase Your Passion for Tech and Media

Demonstrate your genuine interest in the game/app development space during the interview. Share any personal projects or experiences that highlight your enthusiasm and understanding of the industry, as this will resonate with the team’s passion.

Prepare for Stakeholder Engagement

Since you'll be liaising with clients and stakeholders, practice articulating your findings clearly and confidently. Think of examples where you've successfully communicated insights and how you managed stakeholder expectations in previous roles.

Emphasise Your Autonomy and Collaboration Skills

Be ready to discuss how you balance working independently with collaborating effectively in a team. Share specific instances where you’ve taken the lead on a project while also valuing input from others, as this aligns with their collaborative culture.