Senior Product Owner in London

We're working with this Top 3 Global FMCG business as they accelerate their digital commerce transformation and need an exceptional Product Owner to drive their e-commerce analytics capabilities across multiple markets.

The client is a Top 3 global FMCG business with a portfolio of iconic brands that are part of everyday life for billions of consumers worldwide. This role sits within their Beauty & Wellbeing division – one of their fastest-growing and most dynamic business units. Right now, they're at an inflection point: launching a new digital commerce strategy that will fundamentally reshape how they show up online, how they use data to drive decisions, and how they win in D2C, social commerce, and e-retail.

This is your chance to be part of something being built from the ground up:

• New digital strategy backed by significant investment and C-suite commitment
• Greenfield opportunity to architect analytics capabilities that will scale globally
• Category leadership in prestige and mass beauty with brands consumers genuinely love
• Entrepreneurial spirit within a global business – the agility of a scale-up with the resources of a major corporation
• Purpose-driven approach that connects commerce with sustainability and social impact

This isn't about maintaining what exists – it's about defining what comes next. If you want to be the architect of digital commerce transformation at a business with the brands, the ambition, and the budget to do it properly, this is it.

The role

What You'll Be Doing

• Strategic Leadership: Define the vision and long-term strategy for digital commerce analytics capabilities as part of the new digital strategy rollout. Conduct market research, competitive analysis, and customer journey mapping to identify opportunities across D2C, social commerce, and e-retail. Lead the design and architecture of scalable solutions that can be deployed across Content, Media, Performance, Digital Shelf and beyond. Track and report on KPIs that demonstrate real business impact – conversion, revenue growth, and customer satisfaction.
• Product Development & Execution: Own and prioritize the product backlog, translating strategy into detailed user stories and technical requirements. Partner closely with Agile/Scrum development teams through all ceremonies – sprint planning, stand-ups, reviews, and retrospectives. Collaborate with UX/UI designers to create intuitive, data-driven experiences. Work across marketing, sales, operations, and customer service to ensure alignment and gather requirements.
• Stakeholder Management & Influence: Build trusted relationships with C-suite executives and senior leadership, acting as the go-to advisor on digital commerce. Lead cross-functional steering committees to secure buy-in for major product initiatives. Communicate complex technical concepts and product strategy to diverse audiences with clarity and impact. Set up regional squads and communities to deliver actionable insights that drive business decisions.

The candidate

Essential:

• 15+ years in Digital, Technology, or Analytics product roles – you've been around the block and know what good looks like.
• 10+ years in e-commerce environments – whether that's with pureplay platforms (Amazon, eBay), major retailers, consumer goods brands, tech platforms, or consulting.
• Hands-on experience with major e-commerce platforms (Shopify Plus, Magento/Adobe Commerce, BigCommerce, or custom solutions).
• Proven track record of launching and scaling large digital products from concept through to global deployment.
• Exceptional business acumen – you naturally connect customer needs with commercial outcomes.
• Executive presence and influence – you've presented to and persuaded C-level stakeholders, and you know how to bring people along on the journey.

The Ideal Profile:

We're looking for someone who brings the best of both worlds – the strategic rigour and transformation expertise of top-tier consultancy combined with the operational execution and brand-building experience of working client-side. Ideally, you'll have:

• Brand-side experience (FMCG, CPG, beauty, retail, or consumer brands) where you've lived the reality of executing digital commerce at scale, understood P&L accountability, and navigated the complexities of large matrix organizations.
• Consultancy experience (Big 4, strategy/digital consultancies, or specialist e-commerce agencies) where you've learned how to architect solutions, drive transformation programmes, and influence senior stakeholders across multiple clients.

This blend means you can think like a consultant (strategic, structured, outcome-focused) but operate like a brand leader (pragmatic, commercial, delivery-focused). You know how to design the strategy and make it happen.

You’ll Stand Out If You Have:

• Experience deploying digital capabilities across multiple international markets.
• Deep expertise in e-commerce analytics, digital shelf optimization, or performance marketing.
• Background in beauty, personal care, or wellness categories.
• Track record of building and leading high-performing product teams.
• Experience leading digital transformation or strategy shifts in large, complex organizations.

Why This Role?

• Ground Floor Opportunity – Shape a new digital strategy from the beginning, not inherit someone else's legacy.
• Global Impact – Your work will be deployed across dozens of markets and touch millions of customers.
• Strategic Influence – Direct access to senior leadership who are genuinely committed to this transformation.
• Category Leader – Join a Top 3 FMCG business with household brands and significant investment in digital.
• Winning Division – Beauty & Wellbeing is outperforming, growing fast, and leading the company's digital agenda.
• Innovation at Scale – Build cutting-edge analytics capabilities with the resources and ambition to do it properly.
• Career Progression – This is a senior, highly visible role with clear pathways into broader digital leadership.