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For Companies At a Glance
- Tasks: Manage pilot projects, engage stakeholders, and analyse data for impactful outcomes.
- Company: Join a not-for-profit tackling fraud with major industry players.
- Benefits: Enjoy health insurance, life cover, generous holiday, and a pension scheme.
- Why this job: Make a real difference in a regulated environment while developing your skills.
- Qualifications: 6+ years in Technical Account Management or similar roles, with strong Excel skills.
- Other info: Dynamic role with opportunities for growth and collaboration.
The predicted salary is between 60000 - 84000 £ per year.
Working for a highly regulated, not-for-profit organisation bringing together major players from financial services, technology and telecommunications to tackle fraud at scale. Backed by well-known organisations and operating in a highly regulated environment, they run collaborative, data-driven pilot projects with real-world impact.
THE ROLE
This is a hands-on Technical Account Manager role focused on delivery, coordination and data. You'll be the primary operational contact for multiple member organisations, running pilot projects end-to-end: keeping stakeholders engaged, chasing actions, handling incoming datasets, performing basic analysis, and reporting progress clearly and confidently. It's a role for someone who enjoys ownership, momentum, and getting things over the line.
What You'll Do
- Act as the day-to-day operational contact for external partner organisations
- Run pilot projects from kick-off to close: planning, tracking, chasing actions, managing risks
- Receive, validate, clean and document datasets from multiple parties
- Perform basic analysis and reporting (primarily Excel; SQL/Python/R a plus)
- Produce clear progress updates and insight summaries for senior stakeholders
- Capture feedback and turn learnings into practical recommendations
- Work within data-sharing agreements and UK GDPR requirements
THE CANDIDATE
- You'll be expected to have several years' experience (typically ~6+) in roles such as Technical Account Manager, Customer Success, Implementation, Delivery or Partner Operations
- Strong stakeholder management skills
- Comfortable working with real-world, imperfect data (Excel expertise essential)
- Experience in or with regulated environments (e.g. finance, fintech, telecoms, big tech)
- Highly organised, detail-oriented, and outcomes-focused
- Confident communicating with senior stakeholders
BENEFITS
- Vitality health insurance
- Life Insurance and income protection
- 28 days' holiday plus UK bank holidays
- Company pension scheme with employer contribution
If this sounds like you, then please apply ASAP with your CV to stand the best chance of getting an interview!
Technical Account Manager in London employer: Zebra People | B CorpTM
Contact Detail:
Zebra People | B CorpTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Technical Account Manager. Highlight your stakeholder management skills and your knack for handling data.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Technical Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Account Manager. Highlight your experience in managing projects, working with data, and engaging stakeholders. We want to see how your skills align with what we’re looking for!
Showcase Your Data Skills: Since this role involves handling datasets and performing analysis, don’t shy away from showcasing your Excel expertise. If you’ve got experience with SQL, Python, or R, make sure to mention that too. We love seeing those skills in action!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate a well-organised application that gets straight to the point—just like we do in our projects!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Zebra People | B CorpTM
✨Know Your Data
Since the role involves handling datasets, brush up on your Excel skills and be ready to discuss how you've managed data in previous roles. Be prepared to share specific examples of how you validated and cleaned data, as well as any basic analysis you've performed.
✨Stakeholder Engagement is Key
This position requires strong stakeholder management skills. Think about times when you've successfully engaged with stakeholders, kept them informed, and chased actions. Prepare to discuss your approach to maintaining relationships and ensuring everyone is on the same page.
✨Show Your Organisational Skills
The job demands a highly organised individual. Come equipped with examples of how you've managed multiple projects or tasks simultaneously. Highlight your methods for tracking progress and managing risks to demonstrate your outcomes-focused mindset.
✨Communicate Confidently
You'll need to produce clear updates for senior stakeholders, so practice articulating your thoughts clearly and confidently. Consider preparing a brief summary of a past project that showcases your ability to communicate complex information effectively.
