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For Companies At a Glance
- Tasks: Contribute to impactful service design projects from research to delivery.
- Company: Renowned consultancy known for driving meaningful change across sectors.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Join a growing team and learn from experienced designers while making a difference.
- Qualifications: Mid-weight Service Designer experience with strong communication skills.
- Other info: Exciting projects in diverse domains like health, finance, and transport.
The predicted salary is between 42000 - 66000 £ per year.
Service Design-focussed consultancy with a great name in the market and a growing team!
Hybrid; 2 days in the London office per week. Sponsorship or fully remote working is not available.
THE CLIENT
This is an exciting opportunity to join a well-established studio known for designing impactful services and driving meaningful change across public and private sector organisations - from transport and health to finance and government. There's currently a mix of other Service Design Mid-weights and Seniors, who all report to the Design Director. Currently 6-strong but aiming to get to double figures (including contractors) by next year. This is an opportunity to learn from more experienced designers and grow your Service Design profile through a range of projects you'll be supporting on.
THE ROLE
As a mid-weight Service Designer, you'll contribute to end-to-end design projects – from research and discovery to concept development and delivery. You'll work closely with the wider team to co-create better service experiences for users and organisations.
Your responsibilities will include:
- Planning and conducting user research
- Mapping customer journeys and identifying opportunity areas
- Designing and iterating service concepts
- Facilitating workshops and co-design sessions
- Producing service blueprints, design artefacts, and strategic insights
THE CANDIDATE
Previous experience as a Service Designer (at mid-weight level). Proficiency with service design methods and tools (e.g. journey mapping, service blueprints). Strong communicator and happy to work in agency-environment (bonus points if you have done before). Comfortable working with stakeholders, running workshops, and presenting work. Experience working in complex domains (e.g. public sector, finance, healthcare, mobility). You have a portfolio which shows your service design process and deliverables.
If this sounds like you then please apply with your CV & PORTFOLIO asap to stand the best chance of getting an interview!
Service Designer in London employer: Zebra People | B CorpTM
Contact Detail:
Zebra People | B CorpTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the service design field and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to someone in their network.
✨Tip Number 2
Show off your skills! Create a portfolio that not only showcases your best work but also highlights your process. When you get the chance to chat with potential employers, use your portfolio as a conversation starter to demonstrate your expertise.
✨Tip Number 3
Prepare for interviews by practising common service design scenarios. Think about how you'd approach user research or facilitate a workshop. Being ready to discuss your methods will show you're the right fit for the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our awesome team!
We think you need these skills to ace Service Designer in London
Some tips for your application 🫡
Showcase Your Portfolio: Make sure to include a well-organised portfolio that highlights your service design process and deliverables. We want to see how you tackle projects, so pick examples that showcase your skills and creativity!
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Service Designer role. Highlight your proficiency with service design methods and tools, as well as any relevant experience in complex domains like public sector or healthcare.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen to join our growing team!
How to prepare for a job interview at Zebra People | B CorpTM
✨Know Your Service Design Inside Out
Make sure you’re well-versed in service design methods and tools like journey mapping and service blueprints. Brush up on your previous projects and be ready to discuss how you applied these techniques to solve real-world problems.
✨Showcase Your Portfolio Effectively
Your portfolio is your best friend! Highlight key projects that demonstrate your end-to-end design process. Be prepared to explain your thought process, the challenges you faced, and how you collaborated with others to achieve successful outcomes.
✨Prepare for Collaborative Scenarios
Since you'll be working closely with a team, think of examples where you've facilitated workshops or co-design sessions. Practice articulating how you engage stakeholders and encourage collaboration to create better service experiences.
✨Research the Company and Its Impact
Familiarise yourself with the consultancy's work in various sectors like transport, health, and finance. Understanding their impact will help you tailor your responses and show genuine interest in contributing to their mission of driving meaningful change.
