At a Glance
- Tasks: Lead data sharing initiatives and manage relationships across banking, tech, and telecom sectors.
- Company: Stop Scams UK, a collaborative effort to combat scams with major industry players.
- Benefits: Up to £90K salary, health insurance, 28 days holiday, and life insurance.
- Other info: Join a supportive team in a high-impact role with excellent career growth opportunities.
- Why this job: Make a real impact by helping to stop scams and protect people.
- Qualifications: Strong relationship-building, project management skills, and basic data handling experience required.
The predicted salary is between 90000 - 90000 € per year.
About Stop Scams UK
Stop Scams UK is an industry-led collaboration between financial services, telecoms and tech sectors to build solutions to stop scams before they cause harm. Our members include Google, Meta, most of the UK's big retail banks, and several major telecoms companies. We are a sector-neutral, not-for-profit private company, funded by our members; and with the support of Ofcom and the Financial Conduct Authority. Our work stops scams through our product delivery and leadership; R&D to find new ways to stop scams; and wider stakeholder engagement.
About the role
We are seeking a Technical Account Manager to lead collaborative data sharing initiatives. It involves working closely with our member organisations across banking, technology, and telecommunications sectors. You'll be the primary operational contact, shepherding data projects from kick-off through completion. It involves earning the trust and respect necessary to be able to push participants forward, politely but firmly. You'll need to be very organised, juggling many balls.
Key to this role is the need to combine skills in managing relationships, with those of project management. There's a range of people you'll be dealing with so you'll have to be comfortable adapting your communication style. You'll be building processes and methodologies in order to get things done. It's a high-impact role in a meaningful space, ultimately helping people. The role would suit someone who creates self-imposed pressure to deliver results. The team at Stop Scams UK is small, non-political and very supportive, but there are no passengers.
Key responsibilities
- Relationship management across banking/tech/telco member firms; be their primary operational contact for data sharing initiatives.
- Project delivery: plan, schedule, track tasks & dependencies; chase actions; manage risks/issues.
- Data handling: receive data securely; validate schemas; clean/transform; document data lineage.
- Analytics: run basic analyses using Excel. Experience with other data related tools is a bonus but this is a relationship and orchestration/project management focussed role.
- Reporting: concise progress updates; insights summaries; readouts to steering groups; maintain actions.
- Feedback loop: capture participant feedback; synthesise learnings; feed into next‐step recommendations.
- Compliance: follow SSUK data‐sharing agreements and UK GDPR in all pilot data work.
Skills & experience
- Strong relationship-building skills: a "people person", persistent yet likable.
- Project and account management abilities: Experience in managing projects end-to-end, driving initiatives forward, and coordinating with multiple teams and external members is crucial. Experience in client or customer success, or technical account management, is beneficial.
- Basic analytical and data handling skills: ability to check and handle data, spot inconsistencies, and perform basic analyses. Expertise in Excel is needed whilst anything else is a bonus more than a prerequisite.
- Professional confidence: Enough experience (several years) to interact credibly with senior stakeholders and drive the process, ideally with 8+ years in similar professional environments.
- Mindset: Curious, persistent in moving projects forward, and comfortable taking ownership of issues and solutions.
- Educational and career background: A good university is always a bonus! If you've worked in other regulated industries such as telecoms or finance that would be great.
You'll be reporting to the Chief Product Officer whilst the role itself is offering up to £90K. There's also a range of benefits, including health insurance, 28 days holiday (plus bank hols), and life insurance and income protection.
Senior Account Manager in London employer: Zebra People | B CorpTM
At Stop Scams UK, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the fight against scams. Our supportive and non-political work culture fosters collaboration among a small team of passionate professionals, providing ample opportunities for personal and professional growth. With competitive benefits such as health insurance, generous holiday allowances, and a focus on innovative solutions, we empower our employees to thrive while contributing to a vital cause.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the banking, tech, and telecom sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Show off your relationship-building skills! When you get the chance to chat with potential employers, highlight your experience in managing relationships and driving projects forward. Share specific examples of how you've successfully collaborated with different teams to achieve results.
✨Tip Number 3
Be prepared to discuss data handling! Brush up on your Excel skills and be ready to talk about how you've managed data projects in the past. Employers will want to know you can handle data securely and efficiently, so come armed with examples of your analytical prowess.
✨Tip Number 4
Apply through our website! We’re all about making the application process smooth and straightforward. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you’re genuinely interested in joining our mission to stop scams!
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your relationship management skills and project management experience, as these are key to what we're looking for at Stop Scams UK.
Showcase Your People Skills:We want to see that you're a 'people person'! In your application, share examples of how you've built strong relationships in previous roles. This will help us understand how you can connect with our member organisations.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate concise updates and insights, so show us you can communicate effectively right from the start!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this impactful role. We can't wait to hear from you!
How to prepare for a job interview at Zebra People | B CorpTM
✨Know Your Stuff
Before the interview, make sure you understand Stop Scams UK's mission and how they collaborate with various sectors. Familiarise yourself with their projects and be ready to discuss how your experience aligns with their goals.
✨Showcase Your People Skills
As a Senior Account Manager, relationship-building is key. Prepare examples of how you've successfully managed relationships in the past, especially in challenging situations. Highlight your ability to adapt your communication style to different stakeholders.
✨Demonstrate Project Management Prowess
Be ready to talk about your project management experience. Share specific instances where you led projects from start to finish, detailing how you planned, scheduled, and tracked tasks. This will show that you can juggle multiple responsibilities effectively.
✨Bring Data Handling Examples
Since the role involves data handling, prepare to discuss your analytical skills. Talk about your experience with Excel and any other data tools you've used. Be specific about how you've validated data or performed analyses in previous roles.
