At a Glance
- Tasks: Lead data sharing initiatives and manage relationships across banking, tech, and telecom sectors.
- Company: Join Stop Scams UK, a collaborative force against scams with major industry players.
- Benefits: Be part of a supportive team with a meaningful mission and opportunities for growth.
- Other info: Dynamic, non-political environment with a focus on results and collaboration.
- Why this job: Make a real difference by helping to stop scams and protect people.
- Qualifications: Strong relationship management and project management skills; data handling experience is a plus.
The predicted salary is between 45000 - 55000 € per year.
About Stop Scams UK
Stop Scams UK is an industry-led collaboration between financial services, telecoms and tech sectors to build solutions to stop scams before they cause harm. Our members include Google, Meta, most of the UK’s big retail banks, and several major telecoms companies. We are a sector-neutral, not-for-profit private company, funded by our members; and with the support of Ofcom and the Financial Conduct Authority. Our work stops scams through our product delivery and leadership; R and wider stakeholder engagement.
About the role
We are seeking a Technical Account Manager to lead collaborative data sharing initiatives. It involves working closely with our member organisations across banking, technology, and telecommunications sectors. You’ll be the primary operational contact, shepherding data projects from kick-off through completion. It involves earning the trust and respect necessary to be able to push participants forward, politely but firmly. You’ll need to be very organised, juggling many balls. Key to this role is the need to combine skills in managing relationships, with those of project management. There’s a range of people you’ll be dealing with so you’ll have to be comfortable adapting your communication style. You’ll be building processes and methodologies in order to get things done. It’s a high-impact role in a meaningful space, ultimately helping people. The role would suit someone who creates self-imposed pressure to deliver results. The team at Stop Scams UK is small, non-political and very supportive, but there are no passengers.
Key responsibilities
- Relationship management across banking/tech/telco member firms; be their primary operational contact for data sharing initiatives.
- Project delivery: plan, schedule, track tasks chase actions; manage risks/issues.
- Data handling: receive data securely; validate schemas; clean/transform; document data lineage.
- Analytics: run basic analyses using Excel. Experience with other data related tools is a bonus but this is a relationship and orchestration/project management focussed role.
- Reporting: concise progress updates; insights summaries; readouts to steering groups; maintain actions.
- Feedback loop: capture participant feedback; synthesise learnings; feed into next‑step recommendations.
- Compliance: follow SSUK data‑sharing agreements and UK GDPR in all pilot data work.
Senior Account Manager employer: Zebra People | B Corp™
Stop Scams UK is an exceptional employer, offering a unique opportunity to work at the forefront of combating scams in collaboration with leading organisations across banking, technology, and telecommunications. Our supportive and non-political team culture fosters personal growth and encourages innovative thinking, while our commitment to meaningful work ensures that every employee contributes to impactful solutions that protect individuals and communities. With a focus on professional development and a collaborative environment, Stop Scams UK is the ideal place for those looking to make a difference in a rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its members. We want you to show that you understand their mission and how you can contribute to stopping scams. Tailor your answers to reflect their values and goals!
✨Tip Number 3
Practice your communication skills! Since this role involves managing relationships across various sectors, we suggest you rehearse how to adapt your style to different audiences. It’ll make a huge difference in how you connect with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly shows your enthusiasm and commitment to joining the Stop Scams UK team.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Account Manager. Highlight your experience in relationship management and project delivery, as these are key for us at Stop Scams UK. Use specific examples that showcase your skills in managing diverse teams and projects.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about stopping scams and how your background fits with our mission. Be sure to mention any relevant experience in data handling or analytics, as we value those skills highly.
Showcase Your Communication Skills:Since you'll be adapting your communication style for various stakeholders, it’s important to demonstrate this in your application. Use clear, concise language and make sure your writing reflects your ability to engage with different audiences effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Zebra People | B Corp™
✨Know Your Stuff
Before the interview, make sure you understand Stop Scams UK’s mission and the role of a Technical Account Manager. Familiarise yourself with their collaborative data sharing initiatives and how they work with various sectors. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Relationship Management Skills
Be ready to discuss your experience in managing relationships across different sectors. Prepare examples that highlight your ability to earn trust and respect while pushing projects forward. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Your Organisational Skills
Since the role requires juggling multiple tasks, come prepared with examples of how you've successfully managed complex projects in the past. Talk about your planning and scheduling techniques, and how you track progress and manage risks to ensure timely delivery.
✨Adapt Your Communication Style
Given the diverse range of people you'll be working with, it's crucial to demonstrate your adaptability in communication. Think of instances where you've tailored your approach to suit different audiences, whether in presentations or one-on-one discussions. This will show that you're not only a great project manager but also a strong collaborator.
