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For Companies At a Glance
- Tasks: Lead process optimisation and change management in a dynamic edtech environment.
- Company: Join a fast-paced edtech business transforming education through digital innovation.
- Benefits: Enjoy a flexible contract with opportunities for remote work and professional growth.
- Why this job: Be at the forefront of digital transformation, making a real impact on education.
- Qualifications: Experience in product or tech teams, with strong skills in process improvement and change management.
- Other info: This role is outside of IR35, offering a 6-month initial contract.
The predicted salary is between 36000 - 60000 £ per year.
This is a process optimisation and change management role working at a fast-paced edtech business that is going through a digital transformation. Sitting at the intersection of product, technology, and business operations. The successful candidate will be responsible for making this edtech product and tech teams more effective by analysing, improving, and implementing better ways of working.
Core Purpose
- Process Improvement: Conduct deep-dive analysis of existing product and tech team processes (think time & motion studies) to identify inefficiencies and optimisation opportunities.
- Change Implementation: Lead the operational readiness and adoption of new digital products across the business.
- Business Transformation: Help transform my client from a traditional education provider to a customer-centric, data-driven digital organisation.
Key Accountabilities:
- Process Analysis & Optimisation: Review how product and tech teams currently work, identify bottlenecks, and implement more efficient processes.
- Go-to-Market Operations: Ensure smooth product launches by coordinating between product teams and business stakeholders.
- Change Management: Develop and execute strategies to help staff adopt new products and working methods.
- Data-Driven Decision Making: Use metrics and analytics to measure success and guide improvements.
- Cross-functional Collaboration: Bridge the gap between technical teams and business operations.
Essential Background:
- Previous Product/Tech Experience: Must have worked within product or technology teams and understand agile methodologies intimately.
- Process Improvement Expertise: Proven track record of analysing and optimising business processes.
- Change Management Skills: Experience managing large-scale organisational change in agile environments.
- Data Literacy: Comfortable with data analysis and using metrics to drive decisions.
Product Operations Manager employer: Zebra People | B Corp™
Contact Detail:
Zebra People | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations Manager
✨Tip Number 1
Familiarise yourself with agile methodologies and be ready to discuss your experience in product or tech teams. Highlight specific examples where you've successfully implemented process improvements or led change initiatives.
✨Tip Number 2
Prepare to demonstrate your analytical skills by discussing how you've used data to identify inefficiencies in previous roles. Be ready to share metrics or outcomes that resulted from your interventions.
✨Tip Number 3
Showcase your cross-functional collaboration experience. Think of instances where you bridged gaps between technical and business teams, and be prepared to explain how you facilitated communication and understanding.
✨Tip Number 4
Research the latest trends in edtech and digital transformation. Being knowledgeable about current challenges and innovations in the sector will help you stand out as a candidate who is genuinely interested in the role and the company.
We think you need these skills to ace Product Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Product Operations Manager position. Tailor your application to highlight your relevant experience in process optimisation and change management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles within product or technology teams. Showcase specific examples of how you've successfully implemented process improvements and managed change in agile environments.
Use Data to Support Your Claims: Since the role requires data literacy, include metrics and analytics from your past experiences that demonstrate your ability to drive decisions and measure success. This will show your potential employer that you can make data-driven decisions.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for transforming traditional education into a customer-centric, data-driven digital organisation. Make sure to connect your personal goals with the company's mission.
How to prepare for a job interview at Zebra People | B Corp™
✨Showcase Your Process Improvement Skills
Be prepared to discuss specific examples of how you've analysed and optimised processes in previous roles. Highlight any methodologies you used, such as time and motion studies, and the impact your changes had on efficiency.
✨Demonstrate Change Management Experience
Share your experiences with leading change initiatives, especially in agile environments. Discuss strategies you've implemented to help teams adopt new products or processes, and be ready to explain how you measured success.
✨Emphasise Data-Driven Decision Making
Since this role requires a strong focus on data literacy, come equipped with examples of how you've used metrics and analytics to inform your decisions. Be ready to discuss specific tools or techniques you’ve employed for data analysis.
✨Highlight Cross-Functional Collaboration
This position sits at the intersection of product, technology, and business operations, so it's crucial to demonstrate your ability to work collaboratively across different teams. Share examples of successful projects where you bridged gaps between technical and non-technical stakeholders.
