At a Glance
- Tasks: Lead and inspire a talented design team while delivering innovative digital experiences.
- Company: Purpose-led subscription brand with strong backing and a vibrant culture.
- Benefits: Competitive salary, bonus scheme, and excellent benefits.
- Other info: Collaborative atmosphere with opportunities for professional development.
- Why this job: Shape the future of customer experience in a dynamic, growth-focused environment.
- Qualifications: 7+ years in product design, eCommerce experience, and a strong portfolio.
The predicted salary is between 68000 - 102000 £ per year.
We’re working with a purpose-led, direct-to-consumer subscription brand. With strong financial backing from a global parent company, they retain the energy, culture, and autonomy of an independent business – now entering an exciting new chapter of growth and innovation.
After a recent restructure and refocus on the UK market, the company is investing in technology, marketing, and customer experience to drive retention and engagement. They’re now looking for a Lead Product Designer to guide the next evolution of their digital experience. The company also provides particularly good benefits as well as a bonus scheme.
THE ROLE
This is a hands-on player–coach role: you’ll lead, mentor, and inspire a small but talented team of Product and Content Designers while remaining actively involved in design delivery and reporting to a Head of Design. You’ll play a key role in defining how customers experience the brand across multiple digital touchpoints – from onboarding and personalisation journeys to eCommerce flows and subscription management. Working in a collaborative, cross-functional environment, you’ll help shape strategy, champion customer insight, and elevate design quality at scale.
You’ll also…
- Partner with Product, Engineering, and Research to define and deliver customer-focused experiences.
- Use data and insight to guide and validate design decisions.
- Champion the design vision and evolve the design system and documentation.
- Own end-to-end design across multiple product areas.
- Lead discovery, journey mapping, and prototyping to test and refine solutions.
- Support CMS rollout and balance user needs with commercial goals in an agile environment.
THE CANDIDATE
- 7+ years of product design experience, including at least 2 years in a senior or lead capacity.
- Proven experience in eCommerce or subscription-based products (non-negotiable).
- A portfolio that demonstrates end-to-end thinking, clear individual contributions, and measurable results.
- Hands-on expertise in Figma and experience managing or developing design systems.
- Comfortable balancing multiple product areas simultaneously.
- Recent embedded experience as part of an in-house product team (rather than agency or freelance focused).
Bonus points for:
- Experience with tools like Zeroheight or similar documentation systems.
- Exposure to larger consumer brands or scaled D2C environments.
Lead Product Designer in London employer: Zebra People | B Corp™
As a Lead Product Designer at our purpose-led, direct-to-consumer subscription brand in London, you'll thrive in a dynamic environment that combines the agility of an independent business with the robust support of a global parent company. We offer competitive benefits and a bonus scheme, alongside ample opportunities for professional growth and mentorship within a collaborative team. Join us as we innovate and enhance customer experiences, making a meaningful impact in our exciting new chapter of growth.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Designer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend design meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially projects that align with eCommerce or subscription-based products. When you get the chance to chat with hiring managers, be ready to discuss your design process and the impact of your work.
✨Tip Number 3
Prepare for interviews by practising common design questions and scenarios. Think about how you would lead a team or tackle a specific design challenge. We recommend doing mock interviews with friends or mentors to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission. Don’t hesitate to follow up after applying to express your enthusiasm!
We think you need these skills to ace Lead Product Designer in London
Some tips for your application 🫡
Show Off Your Portfolio:Make sure to include a link to your portfolio that highlights your best work. We want to see your end-to-end design thinking and how you've contributed to projects, especially in eCommerce or subscription-based products.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Lead Product Designer role. We love seeing how you can fit into our purpose-led culture.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and how it relates to the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Zebra People | B Corp™
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your end-to-end design projects. Focus on showcasing measurable results and your individual contributions, especially in eCommerce or subscription-based products, as this is a must for the role.
✨Understand the Brand's Vision
Do your homework on the company’s mission and values. Be prepared to discuss how your design philosophy aligns with their purpose-led approach and how you can contribute to enhancing customer experience across digital touchpoints.
✨Prepare for Collaborative Scenarios
Since this role involves working closely with Product, Engineering, and Research teams, think of examples where you've successfully collaborated in cross-functional environments. Be ready to discuss how you’ve used data and insights to guide your design decisions.
✨Demonstrate Leadership Skills
As a Lead Product Designer, you'll be mentoring a team. Prepare to share your experiences in leading and inspiring others, and how you balance hands-on design work with leadership responsibilities. Highlight any specific strategies you've used to elevate design quality.
